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Navy Federal Credit Union

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Kennesaw, United States

navyfederal.org
Credit union· Bank· ATM· Business banking service· Financial institution· Investment service· Loan agency· Mortgage broker· Mortgage lender· Savings bank

Navy Federal Credit Union Reviews | Rating 4.1 out of 5 stars (5 reviews)

Navy Federal Credit Union is located in Kennesaw, United States on 1300 Ernest W Barrett Pkwy NW Ste 240. Navy Federal Credit Union is rated 4.1 out of 5 in the category credit union in United States.

Address

1300 Ernest W Barrett Pkwy NW Ste 240

Phone

+1 8888426328

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Cash advance

Open hours

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Martha Webb

I'm not sure why someone would even rate this branch below 5 stars...if they had an option to give more stars I would! I opened an account a little over a month ago and when I tell you my service was OUTSTANDING...it was just that. I had to wait a little while to see someone but it was worth the wait. Tonya Austin was EXTREMELY helpful, knowledgeable, and expedient in the service that she provided. She took the time to answer ALL of my questions, walked me through the process of what's next and even informed me of other services they offer...definitely beneficial for my son. I haven't had a chance to send this sooner but on this evening, I received a lovely personalized card from Tonya welcoming me and extending me any assistance if I need it. Stellar service...second to none! I can only hope that others have a chance to experience the same!

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Luis Sanchez

I really like the Navy Federal franchise, they are some good people over here and they had help me multiple time during my life. But, this particular location beats the professionalism. I have never experienced so much professionalism and nice attitude in any of the other locations. This staff set the standard. Even tough is I drive from my house, I don't mind doing it! Thanks for all y'all kindness!

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Lynette tHe Double L McKinney

One of my favorite locations. Overall good customer service, always well kept, well lit and a comfortable surrounding.

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Family L

Went in there to open a bank and their customer service is horrible. I understand we're in a pandemic but professionalism should not be compromised. Very unwilling to answer questions, lady at the front greeting people as they walked in, had such a attitude and acted like she doesn't want to work there so she's taking it out on everyone. Not customer friendly at all. This bank was highly recommended but I made sure to go back to the person and make them aware that their recommendation means nothing if that's the way they talk to/treat people. My recently turned 16 year old child received an inheritance of over 20k and we just wanted to ask a few questions regarding banking for a teen but with that attitude we don't need to bank there. She's scheduled to meet with a chase banker and I'm glad because I've been to many chase locations and never received poor service

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Anthony Johnson

Navy federal has stepped up there game once again and added a new location. New and clean and 5 min from my home.

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