Alexandria, United States
1602 Belle View Blvd
N/A
+17036600080
I love this place, use it often, and am so happy it is close by for so easily having items packed and shipped. The guys have always been nice nice and helpful. The copy machine and fax has really come in handy, and they have a selection of nice greeting cards. Have never been anything but pleased.
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Customer service is awful. Probably the worst customer service I’ve received in a long time. The sales associate was rude and acted as though he didn’t want to do his job. Ended up getting a refund due to the amount of poor customer service. I wouldn’t dare step another foot in this place.
Not the most pleasant or professional place. I mostly use it to drop off UPS packages because it's the only place nearby. Usually dread going there. They used to NOT give you a receipt for the UPS package so I would spend time worrying what happened to the package. Now they have started giving give you a receipt (AMEN!!) but look at you angrily when you ask for one. Like they have just been held up at gunpoint. They act like doing their job is a huge burden. Not the best trained staff. Once the guy gave me a FedEx receipt for a UPS package simply because it was lying around and he couldn't be bothered to print out the UPS receipt. This place is only to be used in emergencies. I wish they would act more professional.
Avoid this place. The staff is rude and unhelpful. There are many places in this area that offer the same services. Go to one of those businesses. This place deserves to go out of business.
Great place, very helpful! Even used their notary service!
If I could give 0 stars I would. No customer service to speak of, the employees don't acknowledge you or even offer to help. Do yourself a favor and buy your shipping supplies elsewhere.
I had to ship to a PO Box, they told me UPS was the best/quickest way. 21 for an 8.5x11 envelope (2-day service). Called me later to say they had to change to USPS and the price was the same. I checked online. Should have been no more than 7.20 plus some reasonable (1?) handling. The price was a ripoff and the whole interaction just came off as dishonest. I will not go back. I am OK with a business making money, but don't lie and price gouge.
Don't go here, customer service is terrible after i hear how they talk behind the counter.
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