Maserati Alfa Romeo Pensacola

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Pensacola, United States

alfaromeopensacola.com
Auto broker· Car finance and loan company· Maserati dealer· Alfa Romeo dealer· Car dealer· Car leasing service· Motor vehicle dealer· Used car dealer· Used truck dealer

Maserati Alfa Romeo Pensacola Reviews | Rating 4.6 out of 5 stars (8 reviews)

Maserati Alfa Romeo Pensacola is located in Pensacola, United States on 5600 Pensacola Blvd. Maserati Alfa Romeo Pensacola is rated 4.6 out of 5 in the category auto broker in United States.

Address

5600 Pensacola Blvd

Phone

+1 8509034487

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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chasdude89

We honestly weren’t going to buy just to look and test drive a Tesla for the first time ever. The staff was super amazing!! Let us test out the car seats and drive around and we’re not even the slightest bit pushy to get us into it!! If we did not purchase that particular vehicle I would of been super willing and happy to have any one of the staff find a vehicle for us as the amount of helpfulness and non pushy they were really makes me want to do business with them for any vehicle! They definitely deserved my business and I felt super comfortable with everything the entire time and even kept them at work past 1000pm cause my bank is in Alaska!!

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Bill Hart

Great experience! Love my barely used Tesla Model 3! Easy guys to work with and everyone was smiling. Highly recommend! Thanks Hannah & Luisa & Rafael & Patty in finance!

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Richard Alexander

Probably the best buying experience I have ever had, when it comes to buying a vehicle. Dylan was awesome to deal with. He was not pushy at all, and was very knowledgeable. I would definitely recommend this dealership. Gave us top dollar on our trade in. We will buy again from them.

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Lane Isbell

This was my first car-buying experience, so I didn’t really know what to expect for the process of actually working with a dealership. Our representative Luisa made my and my parents’ experiences great - she was helpful, communicative, enthusiastic, and willing to do anything she could to make us feel welcome when looking for a new vehicle. I would recommend her, and by extension Maserati Alfa Romeo with Step One Automotive, in a heartbeat.

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Greg Parham

Well, unfortunately, I have to share my experience like this for the sake of others. I purchased a 2018 Alfa Romeo Giulia from them on 3/24/21. I am a Georgia resident and purchased the car online. Having been in the car business myself, I am comfortable buying a vehicle sight unseen. The purchase experience was fine, but when matters arise after the sale, service matters. We had agreed on an estimation of Georgia taxes which they needed to place in a certain spot for "their accounting." This line on the buyer's order was labelled "accessories." When I went to register in Georgia, I was facing paying tax on tax (this is a taxable line) which does not make sense. I reached out to the General Manager who handled my transaction to request a corrected buyer's order where the taxes were moved to a field literally labelled "other taxes." This is where the "fun" began. On April 10th, I emailed a polite request to the General Manager explaining the circumstance. On April 14th, I had to email the General Manager again as a follow up since I had not been replied to in 4 calendar days. This time I received a reply saying the best they could do was an 'unsigned copy' which I agreed would be fine. As of April 20th, I had not received the 'unsigned copy' where they would move my Georgia tax to the "other tax" line. Of course, I sent another follow up at this time and still had no reply. Today, April 21st, I ran out of time on my temporary Florida tag and got stuck paying tax on tax after all. For a dealership selling high line autos, failing to provide minimal effort service is completely unacceptable. I certainly hope they learn and improve their level of service for other customers.

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Tashe Jarusinski

100% Top tier service from beginning to end! We can't thank Jeremy and Charlie enough for our amazing car buying experience. We found the perfect Porsche Cayenne and traveled from North Carolina to pick her up. Jeremy and Patty even met us on a Sunday with curb side service at the airport! Jeremy answered every question we had (and we ask a ton!!) and he was there for every single follow up question throughout the days after purchase. This group is truly special and create more than a car buying experience They are building life long customers and we are proud to be part of the group. We are already planning for our next purchase from them!

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Nemyia Davis

Excellent service. I was really amazed how quickly the was for buying a car. My dealer name was Dylan and he was very professional and knowledgeable about my car. He made me feel comfortable to ask him anything. The whole staff is great.

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Helen Wolsky

My husband and I had a great experience with Rafael abs Luisa. There costumer service was outstanding. They made us feel so comfortable and our experience was AMAZING. We also love our new Giulia. Thank you so much.