Vancouver, United States
10013 NE Hazel Dell Ave
N/A
+1 3605761039
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Really disappointed with the attitude the female staff member keeps giving to customers. I have heard her rude to other people, so its not just me. The last two times I went there, she was curt and rolled her eyes at me when I asked about charges. I dared to suggest that they update their website (she openly admitted their pricing is not accurate or consistent) and she paused, looked at me, turned her head and rolled her eyes. All this while the other worker was casually chatting with someone at the other counter. Granted, this is just one customer they have lost, I'm sure one person wont have an overall effect on their business. Hopefully Miss Eye Roll will adjust her attitude and be grateful for her customers.
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They have friendly service and even do curbside. Sometimes I find cute gifts in the shop. And they make sure I don't pay more than I need to for shipping. Very pleased.
This is now my second review, not only was the service absolutely terrible but now that I try to track my package that I shipped 3 day USPS its not even been given to the post office. This was a time sensitive Item which I made very clear. I will be going into this store tomorrow and hopefully someone other than the incompetent girl behind the counter is there to help me. When you send something on 6.30.20 and on 7.2.20 its still not even in transit there's a problem.
I’ll never go back here ever. The girl working the counter was nowhere to be found for the first 5 min I stood in the store. She was rude through the entire transaction and seemed like doing her job was nothing but an inconvenience for her day. She was trying to get me to leave before she even labeled the package I was trying to send. I really have no faith the package is even going to get there with the attitude she had toward the entire process.
This establishment is undeserving of any stars. Their quality of service is beyond help. I would rather be stranded on an island of cannibals than do business here. Never again.
My family and I have used Ship Shop for many years. Everything from a post office box to even accessing their notary recently. We receive and mail packages quite often. We are very happy with them and very thankful for their service.
I have used this store for years and they have always been very helpful keeping my info in their computer for very fast acurate shipping.
Friendly and personable service. All your postal needs here along with a notary public and all kinds of souvenirs and gifts, some handmade.
Deli
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