Tamarac, United States
7154 N University Dr
N/A
+1 9547229404
No delivery
This place.... wow! There is not one time that I called and wasn't on hold for over 10min. Customer service is horrible, I dont like leaving bad reviews but maybe this is the only way they will do better. If you need more staff's hire more staff so things can run smooth. Not a good look!
like
I mailed an envelope Thursday that supposedly was going to be picked up Friday at the UPS store to be delivered Saturday. The man told me that if I mailed it by UPS and there is not anybody at the recipient's house, the delivery person did not have the key to leave it at the mailbox, so it would take it back and it would deliver it at a later day, or the people from the house would need to pick it up at a UPS store. I did not want it to be delayed, so I mailed it with them with only a stamp to not be delivered by the UPS person. I received a receipt with a tracking number. Due to today Monday the envelope has not arrived yet, I tried to track it via computer but it did not exist. I called the UPS store and they got me waiting for 10 minutes until I lost the call. I went personally to the UPS store, and the same man told me there is not tracking number. He said that he told me there was not going to be tracking number and it is not true. What's the reason to have a tracking number on my receipt if it's not going to work? As you can see, they give a terrible service. I learned the bad way that it's better to drive more miles to find a UPS store that really gives us good service. Shame on them!
Went to store to mail my package. The one girl was so nasty. The guy didn’t even want to even look at my phone to help me find m bar code. They wanted to change me 3.95 to print my label. When I went somewhere else they printed the label free and the service was great! Beware.
The Worst Customer Service I've Seen in years. This Man was absolutely rude, I think you all better retraind him again, Customer service, couldn't stomach him I just had to get outta there and go elsewhere. And they say we New Yorker's are rude I think not!!
Wow. Just super rude service here. Not just to me but to other customers as well. I have to say I will avoid this UPS at all costs.
Deli
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