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Las Vegas, United States

tesla.com
Tesla showroom· Car dealer

Tesla Reviews | Rating 4.1 out of 5 stars (8 reviews)

Tesla is located in Las Vegas, United States on 7077 W Sahara Ave. Tesla is rated 4.1 out of 5 in the category tesla showroom in United States.

Address

7077 W Sahara Ave

Phone

+1 7029146500

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Repair services

Open hours

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Nelli Rivera

Just picked up our vehicle, a little wait but good things take time, right? Thank you Kim for the great customer service! She helped us with the set-up, took the time to walk us through the ins and outs of our car and answered all our questions (even the dumbest ones), wonderful experience overall.

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Caleb Curtiss

Had an awesome experience picking up my Model3 here. Roberto and Vic we're really fun and knowledgeable about the new tech in these 'spaceships'.

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A M

Tesla customer service living up to its reputation. I requested a service that the app said would take an hour. I requested confirmation of the time required, was told it would actually be about 4 hours. I told them I have a flight to catch at 2:40, so I bumped up the appointment to 9:30am thinking this would be plenty of time. Upon arrival, we were told it would be done "today". By the way, we had to drive in from Arizona which is why I was confirming timeframes. With our morning now free, we had a nice test drive of a Mach E. Besides acceleration and the charging network, a better put together car all around. Deposit placed.

D

David Fitzgerald

Brand new Model Y on Delivery Day broke down 10 feet out of the parking lot! It had 3 miles on the Odometer when I received it, and now I have to drive a loner car until it gets fixed!!! I live 2 hours from the nearest service center, I have to schedule off work to just pick up the car when it is hopefully fixed. Tesla really needs better quality control out of the factory! Update: 2-17-2021 Service team earned a couple of extra stars by getting my car completely set and helping make up for the delivery day mistakes by being courteous, polite, and efficient about the work needed.

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Jeff Zhan

Great test drive experience today! Made and confirmed the appointment online and met with Joshua who was my advisor and did an awesome job showing me the features of the Model Y. No pressure toward purchasing me to a purchase on site, just respectful, educational and helpful! Would come again and now interested in owning a Tesla in the future.

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Matthew Alldredge

This was awesome! The whole experience was fast and we had someone with us every step of the way. I really have to give a shout out to Marques! He stepped right up to help us. We got everything filled out quick. And when we ran into a problem with the bank he actually drove us over to it and waited while we got things squared away. He was so patient and friendly and really made the whole experience that much better! Tesla is fantastic! (He also took our fabulous picture in front of our new car!)

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Rinat Davidson

If you want to buy one go for it I'm all in electronic cars, but you should know you'll get the worst service possible. Tesla will not take good care of your car once you got it. We went to fix our Tesla and got the car back messy and unfixed ( after they charger over 20k to fix it). We brought the car back and they promised they "fixed" it this time but then we got on the car, started driving and all the alarms came up, we couldn't take full control on the car while driving. When we got back to Tesla they told us they will fix it, but now we are scared to take the car . Also all the things I had in my car are gone.

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Thomas Cannon

The Tesla Service Department at 7077 W Sahara Ave in Las Vegas is the worst that I have ever experienced. They (1) stole my wireless community gate opener and Oakley sunglasses bag from my car, (2) dinged the hood of my pristine Tesla Model S, (3) left dirt and gravel on both front floor mats, (4) didn’t keep my 9:00 am appointment and only started work on my car at 12:28 pm (after they texted me to get my car PIN), (5) lied about not having loaner cars but gave one to a White person who arrived 30 minutes after me, (6) charged me 248 to replace a 12 volt battery even though my car has only 4257 miles on it, and (7) crushed my electronic car key so hard that two switches inside the key broke through the plastic case. Finally, they did not replace the recalled 8GB eMMC multimedia card, which was the primary reason that I brought the vehicle in for service.

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