Search Icon

The UPS Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Prattville, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.2 out of 5 stars (8 reviews)

The UPS Store is located in Prattville, United States on 2751 Legends Pkwy. The UPS Store is rated 3.2 out of 5 in the category shipping and mailing service in United States.

Address

2751 Legends Pkwy

Phone

+1 3342903392

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
J

Jennifer Talley

Subpar printing. They do not know how to color correct or match. They charged a 6 “format” fee to print a print ready file because the employee didn’t know how to use photoshop or printer. Skin tone was extremely orange. I paid 30 for 10 (8x10) prints. The employee got frustrated when I pointed out how orange his prints were in comparison to the original. I could get a better quality print on my home computer.

B

Bryan Meehan

In store service had been great every time I’ve been. However, calling is never an option because the line is always busy and apparently they can’t afford call waiting, multiple lines, etc. therefore they get a bad review.

T

Tom Lowry

I spent 142 to have a package overnitghted to my 13 year old grandson. It was supposed to arrive Saturday at noon. Its now midnight and package not received. They also refused to box and seal my package while I was there because the lady said "we have to take care of the counter first. I will use the USPS next time.

S

Sean Casey

Would not use this store ever again. Shipped a money order which they lost. Filed a claim and received no follow up. Called the 800 number and they stated the store closed my investigation. Called the store they stated they did not and would follow up with me. They never followed up with me so I had to go in person and was told, this is now a month later, that the manager Kimberly had been too busy to do anything about it but she would make a call right now. Kimberly had zero professionalism or care, told me she's a 3rd party contractor so its not her problem and was extremely rude. I wouldn't hire her to run a lemonade stand let alone a store that takes care of people's packages. I will never use this store again and would not recommend any else do so. The pony express is more likely to get your package to where it needs to go

B

B. Lee

SUPER friendly staff! The one named Michael was highly courteous and helpful to my Father and informative in his trade too! Reccomend this location without a doubt.

H

Heather Riner

We always have a great experience when we go there when Michael is there. He really knows how to run the place. Ask for him if you go there.

B

Beth Van Vooren

This store gets no stars. Please do not bring your business here. They refuse to take a credit card over the phone, or a check overnighted to them They are "anti-business". Poor people of Prattville, the owner owns 5 UPS stores so you are just out of luck. I deal with UPS stores all over the country for my business and this is the ONLY one who refuses a credit card over the phone. Heather wasn't even trying to help me or my elderly clients. NO WHERE ELSE treats business this way. Exceptions should be made for reputable businesses.

C

Christopher Smith

This place is a freaking nightmare. I came in to simply have a shipping label printed. I was in the store for over 45 minutes. They have one computer to do all the photo printing, labels, etc. Not very efficient at all. No fault of the great staff. Blame UPS for having a store who cant even keep up with a minimal demand for simple tasks. I will not be back. This is why I use FedEx. The only reason I came here is because my remote printer at home was down. Save yourself the headachh. Do Not Come Here Unless u are dropping off a prearranged package. C.Smith

Top 10 companies in Shipping and mailing service category in United States

Close