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The UPS Store

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Wellington, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.7 out of 5 stars (8 reviews)

The UPS Store is located in Wellington, United States on 11924 W Forest Hill Blvd Ste 10A. The UPS Store is rated 3.7 out of 5 in the category shipping and mailing service in United States.

Address

11924 W Forest Hill Blvd Ste 10A

Phone

+1 5617919020

Service options

No delivery

Open hours

...
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Tiffany Verneer

One of my packages needed a label I didn’t realize I needed to print out ahead of time, completely my fault. So now I am directed over to a computer that I now have to pay for to print out my label. I access the computer with my credit card and attempt to log into my email but it’s asking me to verify myself through my phone. Usually wouldn’t be a problem except this place has no cell Service And they don’t offer a Wi-Fi service. I am Now left no option but to leave my email open for everybody to see as I run out into the parking lot trying to get signal to verify my email. After a few trips in and out of the store I realize that this tactic was not effective and I logged out of the computer and asked one of the Attendance behind the counter for some help. One are the girls said sure, send your label to our store email and we can print it out for you. So back to the parking lot I go where I’m trying to get service to send the email, I go back into the store where a different Store associate tells me that they can’t access the store email due to their own technical difficulties and that they were unable to help me. I asked if I could get a refund for my computer usage and she told me that they were unable to give me a refund and I would have to call customer service. I called customer service and spent another 45 minutes trying to explain my situation, In the end they told me if I didn’t have a tracking number they could not help me. Thank you UPS for taking my money wasting wasting two hours of my time. I still have to load my package back up back home and then back out again.

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David Riddle

I made an appointment to have fingerprints for a state background check. I received a confirmation email and a reminder email. When I arrived for my appointment I was told by the clerk that they do not do fingerprints on Saturday. I suggested to her that they update their website to reflect that. She then told me that the owner was aware of the fact that the limited days is not reflected on the website. I am not happy that this owner's indifference has caused me a delay in this process. The next time I need UPS, I will go to a UPS store where the owner cares about my time and does not waste it.

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Kevin

I love being treated like a ghost by the front desk. Never coming back guys.

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Caitlyn D'Andrea

Not a fan of this location. I’ve had a few issues and each time I’ve been given attitude. I’ve been told contradicting things on packages “not being there” then suddenly being in the back and when I ask “so the package is in the back?” They will say no. I scheduled an appointment a few months ago to talk about business cards. I was a few minutes early and the assistant manager asked if I needed help, I explained why I was there and I said I’d wait for the person I made the appointment with. He went onto pulling out the binder and explaining “basically what he will talk to you about is this” and then just walked away while I looked through the binder. I had some questions and didn’t feel I could ask him as he made it seem like I wasn’t worth his time. I have had a few good experiences but nothing that stands out. I’ll be going elsewhere from now.

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Dede Martin

Excellent service and friendly team.

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casey huff

I had a wonderful experience with this ups location. Mark came out and did the notary on paperwork and went over it all with me. I appreciate all your help! I always get excellent service from Matt at the location. Highly recommend -Maria Byington

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Alex Familia

Always a great experience at this location. AJ is very helpful and get's me in and out quickly. Very happy with the service.

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Michael Martino

we have started using this location for a business and from day one Melanie has been an amazing! She is always smiling and friendly, she has been a big part of why we continue to visit this location and do business with UPS.. Keep up the good work Melanie!!

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