Sarasota, United States
5905 S Beneva Rd
N/A
+18665242773
We asked LaGasse to bid on our pool reconstruction project along with a few other companies. LaGasse was unpretentious, confident with their abilities, proud of their history in the area and extremely helpful with the process. Our budget was respected and any options we considered that were out of budget were clearly identified as such. The work was done promptly with the owner on premises and all crew members extremely polite. After the work was completed (and paid for) all follow up requests were handled promptly. We signed on as a regular maintenance customer and have been completely satisfied.
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From the beginning it was important to us that we selected a pool company that would listen to what we wanted to accomplish with our outdoor area. The LaGasse team has been a pleasure to work with every step of the way. If you are searching for one contractor who can do it all – look no further. We had a sinking pool deck, layers of old tile and marcite, glass block spa. Your team really worked with us to make sure we were happy with our pool remodel. Thank you Joe, Steve, Ryan, Dexter, Anthony & the rest of the LaGasse team! – Paul & Jennifer
Don’t bother. They don’t honor their 10 year warranty after a poor job. I called/emailed the lady in the office, 5 years later after having our pool resurfaced while cracking and holes became apparent (and yes, the chemicals have always been perfect which I relayed to the office via email) Zero response. I brought this to Joe Lagasse’s attention and apparently he’s retired. He responded saying it was a “cheap fix”. I’d just have to drain the entire pool myself, have his guys come in and charge me 250 to fix his mistake. Then, I’d have to refill the pool. Sarasota County would love this - I don’t. I could get a lawyer but it’s cheaper to just have it done properly.
Previous unnamed pool company left a disaster in our backyard. They drained the pool without taking proper precautions and the whole pool caved in on itself. Called LaGasse pools to see if they could help. Steve came out that day and an estimate was made by that evening. It only took three weeks To go from absolute nightmare disaster in the backyard to the most beautiful pristine pool possible. Workers were polite and came to work! Steve was upfront and honest. I highly recommend this company. It was obvious they could tackle any problem.
DO NOT USE THEM!! Steve Lagassa will sell you everything and not stand by his word. He was nasty and very unprofessional when you ask about what he said he was going to do. They put the wrong color in my pool and will not even come look at finished pool to see it. By sides the actual pool not matching the sample I picked out I have proof from the men who put the surface in told me it’s not the color I paid for. Steve Lagassa and Steve Zonakis don’t even want to speak to us about it. They only send me emails requesting payment. The whole process dealing with them was terrible. They do not stand by their work and very nasty people!!
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