Mamaroneck, United States
620 Mamaroneck Ave
N/A
+1 9146988382
Greg came over and took care of all of my problems. He was on time, courteous, and took care of all of my issues. Anybody looking for reliable and friendly service should use Thompson Locks!
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The women Tara who answered the phone was so rude and unhelpful but I was in a bind so I ended up going in for a rekey for my new home. Wow she’s even worse in person. She has ZERO customer service skills and then began to speak in Spanish with a coworker while I was trying to speak to her, completely ignoring me. When I asked if there was anyone else willing to help me I got the death stare and she said I could leave if I didn’t like it. Who does that?!?! When I asked for a manager she said he was gone for the day. How do they maintain a business with this women “working“ there running the show? She is a complete deterrent. I will never use them because of her. I hope the owners read this review.
Whoa. The woman who works here is level 10 on the rude and aggressiveness scales. I needed a key made for the front door of our condo - so was given the master key card by our building’s management company to make a copy. When I tried to make a copy with she got SUPER aggressive saying I wasn’t authorized to make a copy (despite getting the okay from both condo board and management co). When I told her she was being a bit aggressive she turned it up from 7 to 10 telling me that I had accused her of poor service (I simply suggested we contact the management company) and that there was a video tape she could play back to show my accusation of her not doing her job. Huh?? STAY AWAY.
I recently called Thompson Lock Co and I spoke with a very rude woman named \Tara\. She was so disrespectul and very rude to me. I requested a new Control key for the store i work at she did not helpme at all. If she doesnt want to work and deal with custoners she shouldnt be there Ver Rude.!!!! No one working there should talk to there new/current customers that way. Shame on you Tara.
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