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The Luxx

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San Antonio, United States

liveluxx.com
Apartment complexApartment buildingApartment rental agencyFurnished apartment buildingStudent housing center· Apartment complex· Apartment building

The Luxx Reviews | Rating 3.2 out of 5 stars (5 reviews)

The Luxx is located in San Antonio, United States on 6023 UTSA Boulevard. The Luxx is rated 3.2 out of 5 in the category apartment complexapartment buildingapartment rental agencyfurnished apartment buildingstudent housing center in United States.

Address

6023 UTSA Boulevard

Phone

+1 2109403818

Open hours

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M

Mike Spivey

Jasmine has gone above and beyond for me. I had a medication that needed to stay cold with ice packs the office was about to close in 10 mins and she offered to bring it to my apartment. Great office support from Jasmine

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Jesus Urbano

Roach infested apartments!!! WORST PLACE EVER!!!!!!!!! I never felt safe here during the night! Be careful staff here writes fake 5 star reviews !!!!! My roommates tires were stolen twice during our lease! Walls are extremely thin too which makes it easy to hear noises from surrounding apartments! Please do NOT lease here!

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Sam NIIARMAHNII

I was greeted by Tiffany. She was very friendly and very professional. She gave me a detailed tour of the facility and the rooms. She also made sure if I had questions filling out the application she would be readily available to assist and answer any questions I may have. Overall very impressed with the services thus far.

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vanessa ospina

Where to begin lol. The luxx had bad reviews but I decided to go forth with living there because the mangement was so friendly at first and I figured I'd give them a chance. Upon moving in, the apartment was messy, dirty, and smelled like marijuana. Me and my new roomate had to clean the entire apartment. One of our roomates always smoked inside the apartment and no matter HOW MANY TIMES we tried to address it with mangement not ONCE was a simple email sent to the other roomates. They had irregular trash vallet hours. Sometimes we would get fined if our trash was out past an hour of the regular time YET they decided when they wanted their schedule to work and pick up trash. so unorganized and unprofessional. Upon subleasing the property manager was terrible at communicating with me and gave me NO instructions on how to sublease and I ended up having to read through the entire leasing contract to find out how to sublease. If i could give this apartment a -5 stars, I would. oh and guess what? now theyre trying to charge me for a rip that was on the couch BEFORE we even moved in. it just prooves that they never check the apaartments before moving new people into it.

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Ujala Khuwaja

AN ABSOLUTE SCAM! Do not lease at the Luxx. The model homes look nothing like the actual apartments. The apartment I was living in was infested with cockroaches, even after putting in multiple requests for pest control they would not go away. Most of the appliances were either broken or barely worked. For instance, our microwave didn't even have a handle to open it, and it wasn't until three months after did they get it fixed, but as for our refrigerator the freezer didn't work at all and all of our frozen food went bad. Similarly, the whole countertop on the sink came off and we put in requests to have it fixed, but they didn't see as a priority, so I tried fixing it myself with my caulking glue and the gun. The next day, I come home from classes, I find that not only did they do a bad job of sealing the countertop but they also took my equipment I had to argue with management to get my tools back. Our apartment made my allergies worse, I could not breathe with how much dust collects from our rooms. I vacuumed every day and changed the A/C filter every month. Also, not to mention the water quality was so gross the water smelled like chlorine. The management is not great either, I got charged for a missing mailbox key, one that I never received since they told me I would get mine when they got it delivered from the company, and made me sign off on the record sheet anyway. Save yourself the time and the money and DO NOT LEASE HERE!

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