Rockwall, United States
5242 Medical Dr
N/A
+1 9727728700
I love this place I’ve been going there seeing patients for years no facility is perfect, If you want perfect take your love ones home... I recommend Broadmoor for anyone looking for respite, rehab or long term care.
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Broadmoor has truly been a blessing for my father. He has open up in ways I never would have image. Thanks to his recovery at Broadmoor. Its starts with when I step inside and received such a warm hello and a wonderful tour of the facility. The nursing staff, and the rehab therapists are simply amazing. Thank you Broadmoor for your Love you’ve have and show for my father.
This facility was great when they first opened but after the new company from Louisiana took over every aspect of care went downhill. The food went from being good to preheated microwave meals and the staff here overall has the worst attitude. They are uncaring and will do the absolute bare minimum. Only one nice person on the floor staff (nursing/LPN/aides) and the rest basically look at you and the residents with disgust. If you are seeking rehab, the staff on that side are nicer and friendlier because they are only rehabbing people coming out of surgery but they staff for long term care side is sub par with people who are actually living there.
This is our place! And... these are our people! I come every day, twice, so my review is based on the day in, day out experiences, and we are blessed to call this our second family! The administration staff, nurses, aides, kitchen and housekeeping... have become our friends. I have so much respect for them and appreciation of the hard work they put into their jobs. It's a positive review with a grateful heart!!
Broadmoor is absolutely hands down the very best care I could of asked for. My precious grandmother broke her hip and after an awful experience at a different facility I was looking for a place that would be nurturing, helpful, kind, positive, would strengthen her through rehab, be encouraging and that had good food! This place was it! Everyday we were greeted with a smile. The nurses there are top notch. My grandmother felt safe there, therefore, we felt safe. We knew she was in excellent care. I cannot say enough great things about Broadmoor.
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