Stoneham, United States
25 Woodland Rd
N/A
+1 7816622545
Wheelchair-accessible entrance
My mom was sent there for rehab after getting ankle surgery. The food was good, overall clean, but the care is terrible. My mom waited for pain meds for over 2 hrs one day and an hr and a half another day after calling for it several times. Then they would give her meds early in the morning before breakfast which would cause her severe nausea the rest of the day. The only good workers there are the therapists. They are so kind and helpful and one older male worker that welcomed my mom and got her set up and would bring most of her meals. Other than that terrible. Everyone there has an attitude and God forbid someone needs a cup of ice water. They monitor the kitchen like hawks. Not recommended.
like
they should be ashamed at how the staff not only treats patients but also treats family members. this is my first experience with having a family member at the facility. i understand only too well that some patients can be difficult but the staff should be trained at being communicative and compassionate. it truly feels like none of them want to be there or do their job. none of them do the right thing. none of them even engage in pleasant conversation even when the family initiates it. no one shows any sign of compassion or assistance with family dealing with what their loved ones are going through.
I can't say enough GREAT things about Life Care Assisted Living. My mom has late stage Alzheimers and she was very unhappy at the rehab she was at before Life Care. As soon as she entered Life Care, she became a new person. She is happy and has many friends. The staff is always at the top of their game and always asking if she needs anything. Taycel, the manager, even calls me when they have outings and lets me know how my mom is doing. My mom means the world to me and I am so grateful she is thriving at Life Care. By the way, we looked at 5 other assisted living places. Nothing came close to Life Care.
twice, I have had a family member at LCC of Stoneham, and both times the care and service was tremendous. May add that my family member is not the easiest to please...If she needed SNF care again, she would go nowhere else....
Deli
The best companies in the category 'Deli'