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Ridgeview Institute

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Smyrna, United States

ridgeviewinstitute.com
Psychiatric hospitalAddiction treatment centerMental health service· Psychiatric hospital· Addiction treatment center· Mental health service

Ridgeview Institute Reviews | Rating 2.2 out of 5 stars (5 reviews)

Ridgeview Institute is located in Smyrna, United States on 3995 S Cobb Dr SE. Ridgeview Institute is rated 2.2 out of 5 in the category psychiatric hospitaladdiction treatment centermental health service in United States.

Address

3995 S Cobb Dr SE

Phone

+1 8443508800

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Erica Arthur

They never answer the phone this is a hospital people need to be able to get through. They answer and hang up like it’s a fast food place. The employees apparently know nothing at all. Even with patient ID full name and Account number they won’t know who you’re talking about or where they’re at. During COVID they are only screening not testing employees or other workers. If anybody reads this please consider somewhere else this place is a last resort in my opinion

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Tarmarcea Humphrey

Was made an appointment through Emory and paperwork had time set at 900am and information on number to call. Driving all the way from Snellville and called to ensure that I could come because I was running late and told to still come. Driving for an hour to get to this location not feeling well and seeking help and was told when I got there I was supposed to be there at 730am. That is not on my paperwork nor when I called this morning. I was told to come back tomorrow at 730am. I could have stayed home and just come the next day. This is not how business is conducted when dealing with Mental Health. I will be on the phone with my insurance to find a facility closer to my home and a little more articulate in directions and support. This place may have great services but this experience has been my first and last. location and was met at d

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Jenifer Culbreath

This was the best decision we could have made for our daughter. With support of family and close friends we saw a great turnaround and she felt the treatment was really helping and spoke of the wonderful training she received and techniques to cope The residence assistant program is a great atmosphere she truly enjoyed the experience and met nice friends. However the cost it a lot and she still has a balance last year we are working on taking care of. We are not to the 100 mark but midway there that was last year still in need more treatment but I thank Ridgeview for their part in her journey.

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amanda Pruitt

This is by far the worse facility I have ever experienced! They do not take care of their patients at all. They do not tend to their basic needs or show any compassion. They are rude and hateful. They bring more harm than help! If your loved one needs care, DO NOT bring them here and if a doctor recommends it, fight it!!! My sweet dad went through hell the few days he was here and they treated him like dirt! Please stay away from this place. God will revenge those who treat his people wrong! I pray mercy on this place! God forgive them!

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Con Ferg

They didn’t get my girlfriend’s name right after she admitted herself and was there fir a week. They are overstaffed and letting corona virus affect the patients network of support by limiting the amount of visitors to one. Corona virus is not a valid enough reason to decline the mental health services to people who really need it. We have to take her back because the med soup they gave her was not working and we realistically did not know where else to take her. If you are considering sending someone here or admitting yourself do not do it. They keep you in the dark until the second you are allowed to leave while also expecting you to make a plan for yourself. The only plans that are valid however, are the day programs that they themselves offer. People have told me otherwise and that in fact she can leave whenever she wants but that is a lie. They kept her there for a very long time but she frankly only saw a doctor once per week. Money pit. poor communication. caused more problems. Absolutely do not recommend at all costs PS: the nurses there tried to give her the wrong medications while she was there multiple times. My girlfriend is a licensed nurse and knew what to look for but had it been someone else they would have been given another persons medication by accident.

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