Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Spa Expo - Austin
Trustfeed Score 4,9
Austin, United States
Jaclynn Payton
We love our new hot springs hot tub. Felipe was amazing with providing us all the information we needed and answering all of our questions. He helped ...
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Recreation Wholesale
Trustfeed Score 4,7
Lee's Summit, United States
Kelsey Brownsberger
My husband I recently decided to purchase a hot tub. We had checked out a couple of other places for hot tubs and they did not have any in stock and t...
Aqua Living Factory Outlets
Trustfeed Score 4,8
Oakland Park, United States
Yailin Erb
Had an amazing experience with Spa King!! There is a huge shortage of spas currently with the pandemic and I had been in contact with Curt for a few w...
Innovative Saunas & Cellars Inc.
Trustfeed Score 5,0
Pompano Beach, United States
Douglas Warner
Professional, polite, very clean and a pleasure to do business with. There was a lot of communication from design to installation and that was very im...
Trustfeed Score 4,3
Norcross, United States
Ci Ci
Nice experience in store but during the pandemic is the worst time to purchase from their company. Store location is GREAT! However, national TN offic...
Water By Design
Roanoke, United States
Kevin Diomedi
Easy purchase with some of the best equipment in the industry per my research and yes I over analyze! Delivery guys were friendly and knowledgeable an...
Trustfeed Score 4,5
Schaumburg, United States
Dan Zinno
This place is a scam! Bought in May 2019. Was told 7 weeks. Now going on 9 months and no swim spa. Paid 17k up front. Kathy (sales/customer service) i...
Watson's Of St. Louis
St Charles, United States
D Sperling
Great experience we got what we wanted
The Pool Source
Cranston, United States
jpmanfredo
Bought a hot tub in November 2020 from Pool Source. Staff was knowledgeable and worked with us through a tough time considering that stock was low and...
Nordic Sauna
Trustfeed Score 3,9
Van Nuys, United States
Jonathan Perham
I wrote Nordic Sauna an email after some frustration with a purchase I made for a sauna from another retailer in Texas. Logan called me within minute...
Sauna Zen
Paramount, United States
Michael Keesling
Sauna Zen in Paramount California is your go-to resource for professional grade Saunas, Salt Caves and Salt Cabins designed for the home. Great value,...
Pacific Spas & Sauna
Trustfeed Score 4,2
Los Angeles, United States
Angelina Yrmosh
Time for some pampering! The spa room was beautiful. The massage was good. My bathrobe was way clean and smell good. Truly fantastic and I'm fortunate...
Health Mate Infrared Sauna
Trustfeed Score 3,7
Buena Park, United States
Sean Heasley
Warrantee is not lifetime. My sauna started smoking and then wouldn't turn on. Kept indoors in good condition. When I got ahold of someone they said m...
Spiritualquest Himalayan Salt Lamps Saunas And Salt Caves
Gerard White
Love these lamps! They are cool-perfect others they tend to get hot these stay at perfect temperature. Loved them so much, I ordered a set for both of...
Capital Hot Tubs & Saunas
Fairfax, United States
Paul Scaffido
There were some issues with the first spa. It was damaged after it left the factory. The staff at Capital Hot Tubs made everything work out be expedit...
Lifestyle Outdoor - Culver City
Trustfeed Score 4,6
Culver City, United States
Jim Smith
I really appreciated how they resppnded to a poor review. They mentioned how they dont sell everything, they specialize. I went in and they answered a...
Boston Sauna
Trustfeed Score 4,0
Dedham, United States
Айдар Насретдинов
Best Sauna experience in US. Even though I live in Brooklyn and there are over 10 saunas there, this sauna in special. It’s very clean, has everything...
New England Spas
Norwell, United States
Jessie Sartor
Excellent experience working with Kathleen at NESpas! The process was easy and their products are top notch!
Aleko
Kent, United States
Cletus Kathol
I called in for a replacement part and had the pleasure of talking with Marina. She communicated clearly that the part was on back order and that she ...
Jacuzzi Hot Tubs Of Wilmington
Wilmington, United States
Sal Vaccarino
Very disappointed in my impression of this location. Showed up to shop at 1015am.... store listed 10am open time.... and was still closed. With their ...
Clearwater Spas, Inc.
New Castle, United States
Lisa Dempsey
We did not purchase a spa from Clearwater but I went there looking for help with our much older spa. Leisure World where we purchased ours is now clos...
Energy Center-Manhattan Pool
Manhattan, United States
Susan Brewer
First time customer of Energy Center and it was a Very Pleasant Experience! Our Technician Joseph was Thoroughly Knowledgeable and answered all our qu...
Regina Pools & Spas
Lutherville-Timonium, United States
Rick Rall
Regina Pools & Spas is AWESOME! Customer service is INCREDIBLE. Their employees are extremely helpful and friendly. Mary's product knowledge and custo...
Natick, United States
Kathleen Brody
We purchased a hot tub from NE Spas almost 20 years ago and have only needed service to a replace a heater a few years ago and a pump recently. Even t...
Superior Spa, Hearth & Leisure - Avon
Avon, United States
Elwena Jacobs
February 3, 2021 - Mary was very helpful with our problem and it was a pleasure speaking with her. She also wanted us to report back that our problem ...
Richard Moody
Great product. Great customer service with JULIE! I love my Catalina Luxury Carlton - great price.
Texas Hot Tub Company - Fort Worth
Fort Worth, United States
Nancy Rosellini
What a pleasant surprise! Excellent customer service all around from Texas Hot Tub Co of Fort Worth. Our new hot tub had some “unique” issues with par...
Natural Medicine & Detox
Phoenix, United States
Sara Barboza
Amazing place! Took my daughter for severe migraines and left happily surprised by the alternative holistic approach! Will definitely recommend to fam...
Offshore Pools
Trustfeed Score 4,1
Brick Township, United States
Faith Suozzo
We spent almost 100k with this company. This was by far the WORST pool company and service we have ever dealt with! You are just another check to thes...
Baker Pool & Fitness
Franklin, United States
Dan Franecki
The people at Baker Pool have been extremely helpful when both talking to my wife and I about a new spa and the maintenance of our existing spa. They’...
Texas Hot Tub Company - Lewisville
Lewisville, United States
Lydia
Joel was extremely knowledgeable. He didn't pressure us to make a quick decision and the buying process was simple. The receptionist/assistant that wo...
Southern Leisure Spas & Patio - Dallas
Richardson, United States
Ken Dooley
Michael Landon and Zane did an amazing job. Very thorough, helpful and knew their stuff. We hit a couple of snags that could have stopped the install ...
Southern Leisure Spas & Patio
Flower Mound, United States
Brittni Lampe
Just had out hot tub delivered today! Micheal and his team were great, got us set up quickly. He was professional and answered all my questions. Colby...
McKinney, United States
Peter ONeal
Got my hot tub and have been using it for a month now and can't believe how good I feel. Had the best experience dealing with Patrick. Helped us pick ...
Southern Leisure Spas & Patio - Arlington
Arlington, United States
Randy Maddaford
We bought our Bullfrog spa in July of 2020. The salesmen were Jesse N and Stephen T. They were very knowledgeable about the products and very helpful ...
Spa Warehouse
Trustfeed Score 4,4
Hagerstown, United States
Alaina Alter
These guys are awesome. We got a refurbed hot tub from them. Installation was flawless and when we accidentally set it into economy mode (aka cold) th...
Ohio Pools & Spas
North Canton, United States
LENORE JONES
Great service and very knowledgeable staff. They were willing to go out of their way and work with us when I ended up in the hospital with covid. The ...
Southwest Spas
Mesa, United States
vkess1
Good prices and great service. The whole buying experience was positive. Jeremy patiently and thoroughly answered all my questions until I ran out of ...
Lifestyles Hot Tubs
Ann Arbor, United States
Mandi Fletcher
Love my new Hot Springs Fresh water hot tub. Excellent customer service from both Zach and Liam at the Ann Arbor Store. I've never owned a hot tub bef...
Tradewinds Spas
Utica, United States
Cathy Ludwig
We purchased a high end spa in 2012 and it has virtually been maintenance free for years of use. We have recently had a couple issues that required a ...
Bathology
Trustfeed Score 3,0
Wheeling, United States
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Rotella Kitchen & Bath Design Center
Rutland, United States
Kasia Karazim
My husband and I really enjoyed working with Jo Ann at Rotella when we were remodeling our master bath. She was incredibly helpful and made great sugg...
Evergreen Softub Inc
Jennifer Voss
Great customer service from the time we made our purchase. Eric delivered our tub himself, after they had trouble with their delivery truck. We live a...
The Sauna And Steam Center
Hollywood, United States
Noah K
My experience with the Sauna and Steam Center was amazing from start to finish. I love my new sauna- it is just perfect for my family. The Center's cu...
Paradise Pools And Spas
Dunn, United States
Megan Didway
These folks are fantastic! Great products and prices. Everyone is super friendly and knowledgeable about their products. I’m so excited to start using...
Spa And Deck Creations, Inc.
Blue Ridge, United States
Shelly Podowski
My husband and I stopped in to get information on the Hotspring hot tubs which we eventually plan to purchase. Rhiannon was there with a big smile and...
Nelson's Hometowne Recreation
Janesville, United States
Andrew Hughes
#Bobby #Patrick - Please tell me why you have to wait 6 months for a new hot tub? You haven't talked to Nelson's Hometowne Recreations that's why. If ...
Hempress Farms
Winston-Salem, United States
Shanbrya Burns
I would not recommend this location for gatherings. We arrived to a sink full of dishes, pots and pans on the kitchen counter, dishwater completely fu...
Leisure Concepts Inc
Madison, United States
Tater Tot
Go somewhere else. These guys have horrible customer service. They don't return phone calls, don't deliver on promises for quotes and think they're th...
Spa Keepers, Llp
Middletown, United States
Matthew Rivers
Quick easy, service tech was amazing and very helpful!! Purchasing a new hot tub and will be using spa keepers if anything should happen!! Very much r...
Lifestyle Outdoor - Pasadena
Pasadena, United States
Sunnect Lighting
Alyssa was great and I really enjoyed the whole process because of her. I am really looking forward to getting my new tub up and running.
Lifestyle Outdoor - Thousand Oaks
Thousand Oaks, United States
Kevin Yang
Keith at LifeStyle Outdoor has been helping me for a year select a jacuzzi and an endless pool. He gave me suitable options according to my requiremen...
Coastal Spa And Patio
Trustfeed Score 3,6
Placentia, United States
Robert Orr
Bought a new spa. Felt the price was high related to size features etc but the manufacturer is 90001 certified which means quality should be top notch...
Warminster, United States
J Delaney
Five stars so far Amanda was super helpful and thanks to a cancellation I had my spa in under two weeks. Would have been sooner but snow was a pain in...
Jacuzzi Hot Tubs Of Doylestown
Warrington, United States
Richmond, United States
Aaron Giannini
Honestly I wouldn't even give them a star. To start off Chris Miller is probably the most unprofessional Sales Rep I've ever dealt with. Two times and...
Presque Isle Hot Tubs
Erie, United States
Matt Marshall
Bought used/refurbished hottub from them. It was a few month out of warranty when it died. They promptly came and fixed it. They fixed it for free bec...
Atlantic Pools & Spas
Lake Hopatcong, United States
Jeremy Curcio
Really nice and knowledgeable staff. Also very honest, gave me the best advice without worrying about price tags.
Watson's Of Florence
Florence, United States
Anthony Williams
Excellent service by Mike McCarthy! Provided details and insight on purchasing a pool table. Provided options and honest opinions. Never pushy very he...
Hydra Hot Tubs And Pools
Fort Mill, United States
Glen Willis
Local Owned Business with Quality Products and Superior Customer Service While the first hot tub received wasn’t perfect, the quality of service and ...
Mainely Tubs
Rye, United States
Darrell Martel
I really had no idea as to what I was doing when it came to purchasing a tub. All I knew is that I wanted one. I contacted multiple vendors during my ...
Jacuzzi Hot Tubs Of Main Line
Haverford, United States
Len RockNRealtor
I was a 1st time Hot Tub owner and David walked me through every step of the process. He is very knowledgeable and to this day answers any of my quest...
Pool World
Spokane Valley, United States
Lis Lis
Our spa delivery couldn’t of gone better. The staff was very knowledgeable and professional. Billy was on brand and answered all my questions with con...
Outdoor Living, Llc
Chambersburg, United States
Renee Grove
We purchased a hot tub here and it was the best decision we ever made. The staff were very friendly and knowledgeable and helped us find the perfect h...
Charlotte, United States
Taylor Wise
The salesman was very helpful. It's a large warehouse with more options than I see in other stores. Super large price range (3-10k). We were pleased w...
Pdc Spa & Pool World
Lehighton, United States
Raymond Dulisse
We bought our hot tub from them. Fast delivery and set-up. Great staff
American Billiards & Outdoor Recreations Llc
Charleston, United States
Jerry Meade
Great service from start to finish. Old pool table hadn't been used in years. AB&OR ordered the felt we wanted; drove to Huntington; and refelted our ...
The Elevate Institute
Lily Kaftan
I met Eva through my husband as he navigated some of his food in-tolerances. He saw great success and told me that I should try it out to help promote...
Bassemiers Fireplace Patio-Spa
Evansville, United States
David Lant
Called store December 29 and requested to speak with salesman. They were busy but promised a callback. I waited until following week and let them know...
Hot Spring Spas Of Music City
Bill Bendell
I purchased a spa at Hot Springs Spa of Music City last year and could not be more pleased with the level of honesty and service I have received. Adam...
New Mexico Billiards & Hot Tubs
Albuquerque, United States
Paul Rosales
These guys did a super job building and leveling our new Brunswick pool table. Professional, friendly, and expert in their trade. It's been a month no...
The Better Living Store
Sioux Falls, United States
Malinda Murray
This store does not service their own products, you have to contact the manufacturer of the chair to get it fixed, which isn't currently happening bec...
Hanson Hotspring Spas
Colorado Springs, United States
Three Peaks Properties
We have purchased 4 Hot Tubs over many years for different properties. They have always provided great customer service and support. We had ordered a ...
North Idaho Spas
Ponderay, United States
Steve Russo
Amazing service! Quality products for a great price. The follow up and service was what you would want when making a purchase like this!
Hot Spring Spas Of The Upper Cumberland
Crossville, United States
Kris Johns
Looking for a new hot tub?? This could be the best Christmas present you could give yourself. The people at Hot Springs of the Upper Cumberland are gr...
Hot Spring Spas Of Arnolds Park
Arnolds Park, United States
Isaac Abel
John made the entire process so simple and easy for us and because he was so knowledgeable he was able to make us feel comfortable making a purchase t...
Winterville, United States
Doug Tyler
I bought a Catalina hot tub from Matt in May 2020. The service, product and delivery was top notch. After researching hot tubs for days trying to find...
Upnorth Sundries
Superior, United States
Austin George
Wonderful little store. I've spoken to the owner at length and she's very lovely. Great place for some specialty coffee! Owner is knowledgeable on cul...
Christensen Saunas
Duluth, United States
Chad Pfarr
Let me start by saying, we love our new Christensen Sauna! Owen was a pleasure to work with and is a man of his word. Sauna prices went up between my ...
Leisure City
Woodruff, United States
Scott Semling
Bought a hot tub from them 12 years ago and had a electrical problem just this week. Instead of making a service call that would of cost me money, the...
Tropical Spas & Pools
Panama City, United States
John Woodworth
We bought our house complete with a 14' swim spa from Tropical Spa and Pools. I tried at first to maintain it myself but it became clear I needed a pr...
Sauna House
Asheville, United States
Erika Taylor
I have loved each time I’ve been to Sauna House. Each detail is thoughtfully executed for a great atmosphere. I love the clean, light, and natural vib...
Capital City Hot Tubs Inc.
Sacramento, United States
CT Perez
We had kind of a tricky request for a pool cover. When i called, Mr. Luke was friendly, professional, and had answers to all my questions. What more c...
Sauna Wood Stove
Calumet, United States
Scott Niska
These stoves are high quality, well built, and provide really nice heat. Definitely recommend one.
Dewyse Construction Inc
Engadine, United States
David Stobaugh
Building my Sauna.
Leisure Life
Mt Vernon, United States
Sam Miller
Very helpful and fast service! My hot tub wouldn't turn on and it's located outdoors and with snow on the ground I was about to panic because I though...
Sayreville, United States
tandlkeller
Had a great experience with both the sales rep, Buddy and the delivery person, Pete on getting my Catalina 8 ft x 8 ft hot tub. They were both very pr...
Steepleton
Lexington, United States
KRISTY HUGHES
It was a great experience. The staff was informative and they kept me up to date on my order, explained what I needed done prior to installing the hot...
Jacuzzi Hot Tubs & Outdoor Living
Mission Viejo, United States
Rick Grover
We went in today to purchase a spa. The manager ran after us as we entered the store . Said he needed our names and phone numbers for Covid contact tr...
Superior Sauna And Steam
Ashland, United States
Dan Prettyman
I ordered Cedar for my sauna benches and floor from Superior Sauna and could not be happier with the order. The Cedar was perfect and a variety of col...
Heritage Vine Custom Wine Cellars
Scottsdale, United States
Scott Edwards
Great designs. Great service. Great people. Jamie has built a strong team of professionals that go the extra mile to meet our customers' cellar needs....
Spa Crafters
San Antonio, United States
matthew rodriguez
Shawn was very informative and showed us what it meant to own a jacuzzi compared to what’s out there. He takes pride in what he does and takes great c...
Sauna Works / Clearlight Infrared Saunas
Trustfeed Score 3,8
San Francisco, United States
mike bany
After seeing the result that my cousin has received I've wanted an infrared sauna at my home. I'd done a lot of research regarding clearlight Infrared...
Infrared Sauna Sales Santa Ana
Santa Ana, United States
Gregory Weakley
These people presented us our all new sauna. It was a flawless experience throughout. Brought without delay, assembly was actually faultless.
Sunlighten Saunas
Overland Park, United States
Tara Kirkpatrick
I was very excited to receive my sauna. I had heard great things, researched the health benefits and read reviews about what a wonderful, responsive c...
Jacuzzi Hot Tubs Of Exton
Exton, United States
Arlington Infrared Sauna Store
Good Health Saunas - Appleton
Appleton, United States
Mitch Spencer
Very good product and company. We use the Sauna quite often. Would’ve given them a 5 star rating but there was a bit of a snafu when we received it. W...
Your Sauna Studio
Rockville, United States
Jessica Deery
Love this place! The solo infrared saunas are so relaxing and you feel great after a session. Everything is extremely clean. They give you a cool towe...
Infrared Sauna Sales Tucson
Tucson, United States
Blanca Simpson
These guys peddled us our newfangled sauna. It was really a perfect experience from kickoff to ending. Brought without delay, assembly was literally p...