Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Rei
Trustfeed Score 4.4
Anchorage, United States
Amanda Hamell
Nice experience at this new REI. I haven't visited since it has been in the new location and it is nice. Very big. Not too many people on a Saturday a...
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Heartline Of Atlanta Event Center
Trustfeed Score 4.3
Stone Mountain, United States
kenyah wiggins
If you are having an event and looking for the perfect event center or space, Heartline of Atlanta is the place to go! The center is beyond spacious a...
Trustfeed Score 4.7
Seattle, United States
Hans Fritz
Friendly workers and a great selection - such a fun location too. There are waterfalls and forest paths, a rock climbing wall and other wilderness imm...
Segway Of Scottsdale Tours
Trustfeed Score 4.9
Scottsdale, United States
Anya Denos
This was such an amazing way to start our couples getaway. I have never rode electric bikes before, and they really ease you into by letting you pract...
Trustfeed Score 4.6
Woodbridge, United States
Adam Jackson
Went to check out this place after hearing that they had some pretty neat stuff. Spent some time checking out the gear before deciding to leave. As I ...
Lake Geneva Cruise Line
Lake Geneva, United States
Keith Stranberg
For our special wedding anniversary we took the Gage Lake Geneva lunch cruise on the Grand Belle. There was ample parking near the Riviera dock. Our s...
Kidball
Trustfeed Score 4.1
Potomac, United States
gianni onorati
I was in the Kidball program all throughout my childhood. There is not one negative thing I can say about Ronnie and Kathy's program. They are so good...
Atlanta, United States
Roberto Valencia
I went to REI today to simply get a patch for a rip in my jacket. As soon as I walked in I was asked if I needed help. I was quickly directed to the l...
Trustfeed Score 4.5
Overland Park, United States
Renee G.
I recently moved to KC from Denver where I had half a dozen REIs in a short driving distance. I am so thankful this sole REI store is here so I can st...
Honey Hive Farms
Peoria, United States
Angela Anderson
We were visiting from out of town and wanted some fresh honey. I found this family owned company online and decided to check them out. When we got to ...
Brookfield, United States
Luke Miller
Amazing customer service here! I picked out a heavy winter coat to replace the broken one I have and Ryan pointed out that I could get one in a differ...
Vernon Hills, United States
Morgan Abbott
I just stopped in to the REI in Vernon Hills to look at a rolling travel bag that I had been looking at online. I wanted to see the bag in person, so ...
University Of Washington Waterfront Activities Center (Wac)
Kalina Millano
While my friend and I had a positive experience on our canoe, the entire process of payment and customer service was very disappointing and unwelcomin...
Extreme Arizona Atv & Jet Ski Rentals
Cave Creek, United States
Lisa N
If only there was an option for more stars, we had such a great time!!! From the very start it was a positive experience the young staff are informed ...
Beachwood, United States
Nicholas Block
Manager was a total b word. However. I had a staff member come over and spoke to me about kayaks. Super knowledgeable. Super friendly and sent me in t...
Bellevue, United States
Diorella C
Edit: 12/2020 JUST WANTED TO SAY THANK YOU! THANK YOU KINDLY FOR TAKING GOOD CARE AND PACKAGING THE STUFF BOUGHT ONLINE WITH MUCH CARE. YOU CAN TELL F...
Bk Adventure Florida - Bioluminescence Tours
Titusville, United States
Abby Rozelsky
Our tour guide Alex was fantastic! Very knowledgeable and extremely personable. Our group had a great experience at BK adventure and it was well worth...
Austin, United States
Jonathan Griffes
REI has a a very safe Covid-19 procedure for shopping through out the store. The staff is always very informative and polite. Best store to buy your o...
Chicago, United States
Michael Beverly
This REI location - at Kingsbury & Eastman - has a great set of Bike Technicians. Also, their stock of bike-related accessories is notably extensive. ...
New York, United States
Frank Cienfuegos
Great got 20 git card for my next shopping, wife's got a new jacket I get some new biking shoes and a new maxxis tires for my bike
Santa Monica, United States
Charles Day
Why would you even put a store in the area? No parking and going around looking. Thanks. you know most people using your store have large vehicles? Oh...
Alegre Farm
Dacula, United States
Kim McMillian
My daughter's wedding reception at Alegre Farm could not have been any more special. Everything was set up and Stacy made sure that all was taken care...
North Bethesda, United States
Yushan Bai
Good customer service. I came to the store kind of wandering around and thought I would have to ask someone if I needed help, but two different store ...
Mcdonald Arabians
Trustfeed Score 5.0
Kevin Maldonado
Super friendly folks
Camp Olympia
Trustfeed Score 3.9
Rockville, United States
Jessie Winchester
Camp Olympia is the best! My children came for several weeks this summer and they loved every day. They went hiking, played all kinds of sports and of...
The Road Less Traveled
Jennifer Elsner
With each summer RLT trip, our son seems to return exponentially more confident, future-thinking, and sensitive. A citizen of the world. He did both d...
Trustfeed Score 4.2
Boston, United States
Jeremy Gartland
Always find a good deal here. Stay is awesome and you're likely to find someone working who can give you advice on gear or whatever you need help with...
Sandcastle Lessons - Things To Do On South Padre
South Padre Island, United States
Jenny Milczewski
As a local to South Padre Island, I have had the privilege of knowing Andy Hancock since day one! I have always been inspired by his passion & talent,...
East Hanover, United States
Alfredo Carratala
I just had yet another great experience at this location. I’ve been here numerous times every single time there’s election is great they’re pricing is...
St. Louis, United States
Evyatar Shachar
Great store, perfect for outdoor activities. The staff is so nice and professional! Prices aren't the cheapest, but you know for sure that the qualit...
Bellingham, United States
Tami B Hanna Slack
Great healthy precautions in place. Masks required. Bathrooms open. Lots of hand sanitizer. Lots of cleaning. Cleaning in-between customers at check o...
Bloomington, United States
Ray Attridge
Solid quality stuff. Usually try to get the store REI brand. It’s on my ride to work and they have pulled me out of a couple flat tire jams. The works...
The United States Hot Air Balloon Team
Trustfeed Score 3.6
Pottstown, United States
stephanie shields
I would like to do this. It sounds like a good experience as long as weather permitting. It sounds like if you pay money upfront then are canceled you...
Chandler, United States
S.B. MacLear
Busy, but helpful sales staff. Great atmosphere. A great place for all of your outdoor needs!
Let's Go Fishing Guide Service
Paola, United States
Emily Pochinskas
Steve canceled on me the day before and has been non responsive via email to my request reschedule or refund me my deposit. Also just got hung up on t...
Outdoor New England | One
Franklin, United States
Tom Keyes
This is an excellent outdoors shop and kayak/rafting store that is family run by great people. They also offer two water adventures, a quiet river and...
Dallas, United States
Jolene M
This was my first experience in this store and the employees were amazing! Esme helped me, went above and beyond with giving me advice, informing me a...
American Watersports Boat Rentals Llc
Miami Beach, United States
Verna Manning
I planned this little getaway for an ex boyfriend birthday. They were totally awesome at everything from reservations to the end. Our Gondolier was so...
Winter Park, United States
Patsy Gillispie
I drove to the Winter Park location to pick-up a kayak I ordered. Bobby, Corey, Chris and Briggs were SO HELPFUL! They went 1000% above and beyond. Th...
Epiccentral
Grand Prairie, United States
Johnathan Carvaggio
Staff is great and helpful with a good attitude. Everything looks so cool and its so fun! The Lasso Loop slide is the biggest adrenaline rush. They re...
Desert Lotus Paddle Boards
Trustfeed Score 3.0
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Oakbrook Terrace, United States
Sonedaophet Thephavong
First and last time visiting, they made me feel like they didn't want me there. Staff reluctantly answered questions when I approached them, and quick...
Manhattan Beach, United States
Carmen Tirado
I love this company, I have a membership and everything. Never had an issue bringing my dog into the store. I am going on a camping trip with my dog i...
Marlton, United States
Veronica Hunter
The rechargeable Cygolite Dash 520 and the Hotshot micro allow me to feel more comfortable riding my bicycle. The blinking light is noticeable on the ...
Madison, United States
Earl Gesling
Love their mask policy and that they actually enforce/follow it. Staff is always friendly! Putting staff and public safety before profits, I will alwa...
Northville, United States
Patrick Cymbalski!
Always love a visit to REI and this one especially. The staff was super rad, welcoming, and ready to help whatever your adventure. Special thanks to A...
Troy, United States
Tammy Sack
Upon arrival we were greeted by a friendly young man sitting in a camp chair with a blanket covering his lap. I love that REI cares enough to let this...
Santa Fe, United States
Mills O'Connor
I am happy they are open until 8pm and I was welcomed at the door. More staff asked if I wanted help than ever before. I was happy to get good info on...
Ann Arbor, United States
Nick
Love this store and staff, especially the shop crew! Thanks David, Brent and Jon for making a member feel very welcomed! Keep being awesome. Great pl...
Siesta Key Aqua Adventures
Sarasota, United States
Colleen Mclaughlin
What a great experience. My family and I were looking for something to do while on vacation that would allow us to still be safe during Covid. I found...
Raleigh, United States
Teri Groves
Love the store! However, I’ve been finding REI really needs to work on training their employees more effectively. It’s really hard to check out in a t...
Captain Marty's Lake Texoma Fishing Guides
Gordonville, United States
Paul Delibertis
Charlie made sure my gal caught some fish. He took the time to get her excited by encouraging her to set the hook. Now I'm gonna have to buy her her o...
Northridge, United States
Mubeen M
They have amazing customer service, addition to that if you buy the membership for 20 dollars you can get a lot of benefits for the rest of your life....
Sandy Hill Farm
Plymouth Meeting, United States
Ron Bowers
Amazing atmosphere. Wish I could give them 10 stars! My daughter loved the horse ride through the trail and feeding the animals. The lady who showed u...
Knik River Lodge Helicopter & Glacier Dogsled Tour
Palmer, United States
Hanna Jun
We were in Alaska for 3 weeks in July 2020. This is my #1 favorite thing that I did in Alaska. Our family wanted to give a special thank you note to ...
Little Macacos Forest School
Los Angeles, United States
Brittany Miller
Love Little Macacos! Everyone is warm and friendly. Just started, but so far my toddler has been very happy here.
Velvet Hammer 5K
Trustfeed Score 1.0
Kristen L
Very rude customer service. Bought 2 tickets and it rained and they wouldn’t let us get anything for it after coming because they said they closed the...
Rancho Cucamonga, United States
Edd M.
This location is awesome. The staff is very friendly and we found all the climbing gear we needed. You can find just about all your outdoor adventure...
Rising Phoenix Adventures
Bastrop, United States
A.J. Reiter
They're entirely committed to your enjoyment of the river and your trip. Forgot your keys? No problem -- we'll run them over. Missed your exit point? ...
Adventure Sports Innovation
Chattanooga, United States
Jerad Watson
We had Clark as our adventure guide and he was outstanding. My wife and I chose the mini Segway and he helped us get comfortable while at the storefro...
Fleur De Tucson Balloon Tours, Llc
Tucson, United States
Kimberly Ohl
Both my husband and I have taken several hot air balloon rides but this topped the charts! From the fantastic crew, safety briefing, piloting, photos....
Trail Blazer Survival School, Inc.
Simpsonville, United States
Roseville, United States
Don Hankins
I have been a member of REI for many years, and have purchased many quality outdoor equipment items there. The Roseville store is a smaller store. The...
Black Rock Retreat
Quarryville, United States
Nathan King
This is such a beautiful property! The wooded environment provides a fantastic place to walk, talk, and simply meditate. The retreat center offers gre...
Rei Co-Op
Washington, United States
Ainsley Humphrey
Charlie in the ski shop is awesome. Super helpful and knowledgeable. Honestly everyone at this store is so friendly and willing to help out!
Lawrenceville, United States
Martin Yee
Great knowledgeable staff that is eager to help and give to our exactly what you need. John L gave a lot of usefully information
Indianapolis, United States
Brandon Campbell
Staff is always super helpful, polite, and friendly! Service has always been excellent. I greatly appreciate employees who truly seem to like what the...
West Hartford, United States
Aggie Wang
First time to this newly opened store and immediately liked it. Large space with variety of selections for outdoor activities. The staffs were super f...
Carle Place, United States
Kenneth Russo
I’ve been coming to this location for awhile now and there’s a reason I keep coming back. Whatever issue I’m having with my bicycle or anything else t...
Spokane, United States
J Sharp
Love everything about this store, maybe not the expensive prices, but quality is quality. They have everything you need outdoors for every sport you w...
One World Adventure
Fort Payne, United States
Tina Souza
We took a group of 13 teens rappelling and had an amazing time. Our guides were awesome! I will definitely keep them in mind for my next adventure.
Alley Oop
Trustfeed Score 3.7
Dewey Beach, United States
Telvis L
Had a blast and a great trainer. Jason, you rock man! Well worth it! I hope to make you proud of me..in the next couple of years..haha! Looking forwar...
Camp W
Brattleboro, United States
Jennifer Jacobs
Camp Waubanong has been (and continues to be) an incredible influence on our son's journey. As a camper, then Leadership camper, and now as an LIT (Le...
Rare Earth Adventures
Trustfeed Score 4.8
Troutdale, United States
Gavin Bechtold
Did the weekend backcountry ski and split board trip with Rare Adventures around Mt Hood. The guides were well planned, knowledgeable, friendly and mo...
Framingham, United States
Phil W.
Was over at The store on Valentine’s Day this week and needed to get some hiking boots. They were a few people that helped me and I forget their names...
Bailey's Crossroads, United States
Michael Hunter
Love shopping/browsing. The staff are knowledgeable in their areas. They outfitted me with everything I needed for a snowshoeing expedition to the top...
Glen Allen, United States
robert boyd
First time visiting the store was an experience in itself. Extremely well laid out store. All the staff was extremely helpful and knowledgeable in any...
Dream Racing
Las Vegas, United States
KJ Sudarshan
My dream literally came true racing here! The entire process from giving instructions to taking you on a Maserati for 2 laps just so you get the feel ...
Norwalk, United States
R_C_THERAPY
There is a middle aged guy that works here in the shoe department and his service was absolutely amazing! I forgot his name but he gave me beyond 5 st...
The Ski & Snowboard Club Of New York
Mark Plaut
Fun people running well organized trips!
Denver, United States
Kay la R
My husband loves this store and this location was wonderful! Anything you need outdoors and also a great clearance section on third floor. The stairs ...
Little River Guide Service Llc
Appling, United States
Double Rivet
Rocky is a gracious and knowledgeable guide. Kids enjoyed his sense of humor, and he got us on some fish even on a challenging day after days of weath...
Randy Ennis
Great place. The employees are always helpful and knowledgeable about the merchandise they sell. If needing any camping, hiking, backpacking equipment...
What's Next Adventures
Lancaster, United States
Tom Mullen
Can't say enough good things about our adventure on the Bahama Star. The crew, Captn's Ian and Nancy, as well as Nick were off the hook. Nick served u...
Predator Zip Lines
Camp Verde, United States
AP
This was one of the best experiences and worth every penny! Our group was super fun and the 2 guys guiding our zip line tour today couldn't have been ...
The Market Common
Myrtle Beach, United States
Marvin Lackman
Wow! If you like ice cream, The Crazy Mason is the pace to go! They have a dessert for everyone! I had the Build.Me Up Buttercup! It was delicious! I ...
Boston Backyard Movies
Norwood, United States
Keizer, United States
Colby Reynoso
We had a wonderful experience here today. Signed up for a membership since we are planning on hiking a lot more this year. Katie was fantastic! So fri...
Rochester, United States
Jessa Jones
First visit —excellent help from sales on Nordic ski waxing. Inspired by the interaction, I visited the REI ski shop department. I explained that I wa...
Colorado Springs, United States
Rev 20:10
My son has a signed, by his doctor medical exemption from both masks and face shields. The manager would not allow my son to come into the store. He h...
Cincinnati, United States
Andrew Roller
Amazing company. Staff is so friendly and helpful. Dropped off my board to get it waxed and sharpened. Awesome service!
Trail Blazer Survival Camp
Union, United States
Tom W
Experienced Survivalists that teach basic and advanced bushcraft skills. The office is in Simpsonville SC and their 22 acre training camp is in Union ...
Memphis, United States
skidoc03
Great staff, good prices, good selection (need Tall sized items). Great place to gear up!
Camp Tilikum
Newberg, United States
Jayne Hoefer
I grew up going to this Camp. It is so beautiful here. The lake is gorgeous and it has some great hiking trails. It is a summer camp so it's not meant...
Carolina Waterman
Michael Kingzett
We wanted something fun to do on our trip to Myrtle Beach and my daughter found these folks on the web. What a great find! I went with my wife, our tw...
Baycats - Ocean City, Nj - Kayaks, Paddle Boards & Catamarans
Ocean City, United States
Jasmine Murray
My husband and I were so excited to try something new. Kayaking seemed like a nice end of summer activity. We looked up this place and saw it had pret...
Colorado Wilderness Rides And Guides
Boulder, United States
Joel Fleet
My instructor/guide Jill and the team were very communicative in the time leasing up to my actual training. They asked numerous questions to ensure I ...
Knoxville, United States
Stalker Island
They had very little in stock. It's like everything good was picked over. I asked about Birkenstocks and they had none for men in about two kinds from...
Fort Collins, United States
Matthew Markle
After a really amazing first experience at REI, and great service from the service tech who assisted me, it sucks to have to write one of my first Goo...
Tukwila, United States
D C
Great shop. Great people. Large variety of camping/skiing/cycling/etc gear nicely organized. Always a pleasure stopping in here.