Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Joann Fabrics And Crafts
Trustfeed Score 4.4
Pharr, United States
K D
I liked they had many supplies available. But the customer service was very poor. The cashier didn't even greet me or ask if I found everything I need...
No reviews yet.
Be the first to write a review
Hobby Lobby
Trustfeed Score 4.6
Southern Pines, United States
Amanda B
Love Hobby Lobby. Well stocked. Got some charming pieces for my home at 1/2 off.
Trustfeed Score 4.0
Sterling, United States
Heather Meyer
Can I do less than a star? Customer Service 101 training needs to happen here. Just got off the phone with an employee who said her name and then \how...
Paper Source
Trustfeed Score 4.5
Austin, United States
Naomi Ruiz
Got a large last-minute order for greeting cards so I called to order some card stock. They were running low on the exact color I needed so they offer...
Trustfeed Score 4.3
Decatur, United States
Sarah RM Smith
Only have some pictures of different fabric to contribute, but I am always amazed at how many different products for different hobbies/crafts Joann's ...
Lawrence, United States
Rae Evans
Small store so limited availability, but what they have is easy to find. Staff is friendly and helpful.
Trustfeed Score 4.2
Leesburg, United States
Lisa QwQ
I loved this place! I just wanted to buy fabric, because the patterns were another level of hard.
Trustfeed Score 3.8
Falls Church, United States
Ethan Voytko
Incredibly understaffed. Only 2 employees in whole store, with lines building up at both checkout and fabric cutting. I only needed one item and was h...
Topeka, United States
Shelby Spradling
I went into the store in search of holiday fabrics for the purpose of making bandanas and photo backdrops. I will admit that I wasn't super impressed ...
Lemoyne, United States
Kera's House
I bought the prettiest floral container box for my grand daughter's birthday. I used the box to make her a mini sewing kit; so that she could make her...
Fairview Heights, United States
Corey Beth Greaves
Joann's always has a wide selection if the best scrapbooking supplies around, as well as just about anything else a crafty individual might need. They...
Phoenix, United States
C M
This Joanns was great! Fast service. I was able to find all of the fabrics for my costume in one go. 20 with everything I needed. The store itself was...
Amanda Morrow
Great selection, good prices, and friendly customer service. * Don't forget the 40% off of one online coupon you can pull up on your phone! I wish t...
Rogers, United States
Mary Dougherty
Joann's has the BEST assortment of fabric crafts. My Mom LOVED to go in there when she was able to quilt. Today I realized why! All the bolts of mater...
Kansas City, United States
Joy Brecheisen
I wish I had taken pictures because the review photos of this store made it look a mess. I usually drive to a further store because of that but it's w...
Trustfeed Score 4.1
Edina, United States
Jackson Matic
Always love Joanne's. Everyone seems to always wonder why I go to Joanne's thinking it's primarily only a fabric store. They have way more than just f...
Roseville, United States
Amy McDonald
Always find a coupon on your phone. Never pay full price! Good clearance here.
Fayetteville, United States
Joy Pitts
Elise was wonderful!!!!! She was extremely kind, cheerful and helpful. My phone was having major issues with loading the Joann’s coupon and she was so...
Lake Geneva, United States
Gina Nevin
Great store, friendly staff for the most part. The only thing that stops me from rating a 5 is size/merchandise...wish it was a bigger store...more fa...
Mayfield Heights, United States
Traci Morgan
I've visited JoAnn every few days in the past month or so, finding myself needing more supplies to finish this quilt. I've found that there's really n...
Taylor, United States
David Bosley
Great place for a hair cut. Lauren did a wonderful job. A little late on keeping appointment. But worth the wait.
Dallas, United States
Rodrigo Diaz
The are very kind and helpful
Ann Arbor, United States
Patricia Acheampong
Very nice, clean store. All the employees looked at me like I had no business there watched me the whole time. Watch your tape.
Mesa, United States
Jonesy Living
Awesome selection of fabrics. I can spend hours in this store browsing their fabrics. It is a smaller store so it does not carry a lot of other items....
Lynnwood, United States
Katie Dunsmoor
I had placed an online order, but had never done so before, so I didn't know it could take a whole day. I tried to call, but they were very obviously ...
Boynton Beach, United States
Deana Ellis
Went in to get some fabric tonight and Donald so called manager cut my fabric made rud comments to me about said I didn't have my mask on to his likin...
Indian Land, United States
Thomas Mccowan
Very disappointed. I ordered 4 8x10 wall picture frames. I bought 3 at another location. Had a perfect place on the wall to put them but need all fame...
Gaithersburg, United States
Kathleen Miller
I was VERY pleased with the Christmas boxes being 70 percent off which I bought 6 of them. The cashier was super nice. One thing that I was disappoint...
Mobile, United States
Maria Teresa Calvillo Quintero
Im always find the most beautiful supplies and fabrics I just can't stop my creativity.
Madison, United States
Angelo Semper Tuum
Very kind and expertise
Lancaster, United States
Sami Lam
An okay store for the area with admittedly great sales and overall low prices. However, I try my best to avoid shopping here, especially recently. Bef...
Arlington Heights, United States
Simpli P
During covid the staff is maintaining all regulations. Store is well stocked. Enough spacing in aisle. The stock is very good compared to neighbouring...
Fort Worth, United States
Shana Tristan
I have to say,... I have never seen such blatant fake reviews. If you’re going to pad your reviews, maybe you shouldn’t pick a number, like say every ...
Greenbelt, United States
Renee Michelle Goertzen
The hours are wrong on the website. On Sundays they open at noon, but the website says 10am. The store said they can't change this, but I saw a lot of...
Plano, United States
Jessica Sergeant
Love that they offer curbside pickup! There are no marked spots like grocery stores, just at their front of the store curb. I have young children and ...
Frisco, United States
Jim McKinney
What store is this store has always been clean and tidy. It's unfortunate the sewing machine sales people are so unhelpful on anything non sewing mach...
Vernon Hills, United States
Kim Kernes-Yates
Fixed a weird mishap very easily! Ordered some yarn...got notice it was ready to pickup followed at same time with a cancellation of part of order. Pi...
Bloomingdale, United States
Harlie
I love JoAnn's. The staff is always friendly. The issues I have with this company are their corporate policy of chronically understaffing. The prices ...
East Walpole, United States
Eireann Bunny
I like Joann Fabric as a company, but this store always seems to have issues. Whether it's not having stock that online says they have, pricing not be...
Orland Park, United States
Iris Rico
Clean stocked up store. Very friendly management and workers. Young lady there is a cricut maker master she helped and guided me 100% on my purchase a...
Round Rock, United States
Dyana Stone
I love this store! The shelves are very well organized and clean. The staff is very nice and helpful. There is enough room to shop even when the store...
Keene, United States
Tracy Simoneau
Great place with good deals
Wichita, United States
Collette Fenlason
I love this place. So clean and organized. The employees are friendly and always willing to help.
Tulsa, United States
Victoria Lesco
They're the only fabric store in town so I have no choice but to go there. Their prices have gone up and the fashion fabric quality and selection has ...
Winchester, United States
progga ahmed
Love this store. We were out of town and saw the name from the road. Stop by and enjoyed our time while shopping
Burlington, United States
Nicole Smith
I went in to get some purple flowers. They did have what I needed and appeared to have a lot of other craft and sewing needs, but the vibe of the stor...
Fredericksburg, United States
Ryan Kelley
Went there for a project with my daughter. The staff was so helpful. Much more fabric and sewing stuff than other craft store... But less art supplies...
Overland Park, United States
Courtney Halford
I love this store. It is beautifully stocked. However, their listed hours are never correct. A group of people were waiting outside at 6:30 and an emp...
Los Angeles, United States
Mary Sepulveda
My four friends and I love that. Better everything. Good more images fabrics SEASONS,, match many buttons values prices. Some 20 % or 40% discounts pr...
Olympia, United States
James duncan
Found what I needed, plus some nice flannel. Cutting table personnel like normal were pleasant, and same for checkout. Prices do seem to be going up..
Chambersburg, United States
Brooke Ann
The store is clean and organized. Very easy to find what you need, decent variety of crafting/sewing products. Quite laid back atmosphere. The women t...
State College, United States
Crystal Clevinger
Would have gave a 5 but went looking for reusable cloth for diapers and they had been out for over a year of each if the cloth and hadn't even reorder...
Washington, United States
Glenda Richard
They not only have everything for sewing, they have a lot of seasonal decor. Their prices and selection are above many of the big box stores. Extremel...
St. Louis, United States
Lee Treft
Lots of fabric to choose from and other things for sewing and crocheting. Fast and friendly people. Great service.
Hanover, United States
L Hopkins
This is my favorite store! The staff is helpful and knowledgeable. They offer classes, and I get ideas for all sorts of projects when I browse in the ...
Hagerstown, United States
Lorraine O
Always love to go to Joann's. Went to look at storage on sale for up to 75% off. The prices were still ridiculously high. I'll buy my storage at Walma...
York, United States
Katie Zeigler
The sales were awesome and the girl at checkout was awesome. There was a line but she was friendly with each customer and cleaned after every customer...
St Peters, United States
Meghan Murphy
Good deals all the time, easy parking, have a question there staff is always asking if you need anything, and now they offer curbside pickup!
Osage Beach, United States
Tiphni Brown
I had a great experience and they had all i needed plus their employee Cherie was very helpful. She made sure I had what I needed and helped me work m...
Johnstown, United States
Kelly Beckner
I only have 2 issues... it always takes so long to check out and my other is the coupon situation. if you have more than 1 50% off coupon you are able...
Scarsdale, United States
Azhaar Hussain
They have a great variety of unstiched clothing for kids, women, and men. Plus if you are into crafts or painting, they got you covered as well.
Martinsville, United States
Tracy Martin
Really enjoyed taking my time looking at all the beautiful selections.
Avondale, United States
Jose R. Gonzales
Not my favorite hangout, however I am in the middle of a project and needed a quick hot glue gun pick up. I was amazed at the selection of glue guns. ...
Ballwin, United States
Laura Heiman
So apparently there’s a completely different vendor in the center of the store that isn’t part of JoAnns. No signage, no indication of this, nothing. ...
Altoona, United States
Tiarose Clapper
I love Joann's! They have great sales on yarn and even without the sales the prices are pretty fair. They have a pretty nice selection of yarn compare...
Goods Variety Store
Trustfeed Score 4.7
Versailles, United States
Powell Famliy
Loved it. Great place for stocking stuffers. Live the old fashioned toys. Cards, cute little kids shoes, sewing accessories, and many things to look a...
Seattle, United States
Walter Fletcher
Smaller than most Jo-Ann stores but they really make the most of the space they have and I've never been disappointed with their selection. The essent...
Tacoma, United States
Lise Ohlson
This location is the only fabric store within 20 miles. Great fabric selection. The sewing supplies are being overrun by the household decorative gee-...
Midlothian, United States
Sara wolfang
Fabric staff are super friendly and helpful. I go when they have sales and they will help you find just what you need. Sometimes there's a bit of a l...
Olympic Art And Office
Port Townsend, United States
Suzanne Ward
So glad to have such a good art store in town: quality assortment of brushes, painting supplies (thanks for the Winsor & Newton), paper, journals and ...
Paramus, United States
Francine Williams
It's okay spacious lots of product unfortunately not the type of yarn I was looking for.
Spokane, United States
Jonathan Signer
I came in actually looking for stretchy string for jewelry and was immediately directed to exactly what I needed. Despite being a fabric store they ha...
Chicago, United States
Holly Moore
I live quite close to this store and I think that it is very good. I am a bit partial to the store on Elston Avenue though because I know the lay out ...
Indianapolis, United States
Andrea Gauss
Service was very slow. I went to the counter to have something measured. The line was quite long. One of the associates found it necessary to return i...
Omaha, United States
Hannah Clark
New spring garden selection is very cute. Bought some great wind chimes.
Prescott, United States
Garth Lee Ritter
Always a great experience and very friendly staff... Love using my coupons and fabric choice's
Long Beach, United States
Kevin Pendlebury
Was greeted enthusiastically by Cole who also rang up my order. He was very personable as we chatted about my project. Give this kid a raise!
Norridge, United States
Kristen
I called ahead to make sure the store had what I needed. (This location is over 30 mins away from me) I received the info I needed from the very frien...
Texarkana, United States
Subzerojray Gaming
Wife LOVEs Hobby Lobby and I got to say I like it to. Fall and Christmas are our favorite times and we like to go and look store is super clean and yo...
Council Bluffs, United States
#REVIEW_NAME#
#REVIEW_DESC#
Alpharetta, United States
Emily Caperton
Great selection and sales! The star were very friendly and even went into the basement to grab more of what I wanted. Overall I was very happy with my...
Cranberry, United States
Lukas Proper
Only crafting store like this around. If you have crafting needs or someone in your family is into crafting it's worth a look.
Gainesville, United States
Angela Sullens
So many things to see..always come up with so many new projects and ideas when I go in this store. LOVE IT!!!
Whitehall, United States
Ashamolie
The only store locally for fabric and sewing supplies, but they also have a great selection of all other crafting and seasonal supplies.
Youngstown, United States
Rachel Johnson
Always a great sale. Clean store, organized. Helpful staff.
Saugus, United States
Lauren Tomaszczuk
Staff is completely rude and not helpful. Don’t come here if you want to be taken care of or treated with respect. Worst customer service
Rockford, United States
Johanna Hughes
Jo-ann Fabrics always has good sales going on. Plus, I found that waiting in line to get my fabric cut is a way to find community. You get to talk to ...
Shrewsbury, United States
Jeannie K
Nice and kind staff.. I needed some materials for sewing but Michael's wasn't stocked up (they got more art and craft stuffs I guess). Deals and coupo...
Peoria, United States
L S
Need I say anything? It's a well stocked, well serviced JoAnn Fabrics. Don't forget the App and to use your coupons
Margate, United States
Patricia Kenyon
Beautiful selection of seasonal fabrics. Often they publish coupons for additional savings. Get on their mailing list.
Mt Laurel Township, United States
Peyton L
Pleasant shopping experience. Purchased some pokemon printed fabric and some tailors chalk. Mary at the cutting table helpfully explained the fabric ...
Hampton, United States
Mike D
Clerks are attentive and helpful. The clearance section has really good value and selection too. If you’re in need of fabric for any project they will...
Cambridge, United States
John deMelo
Best cards at reasonable non-halmark prices.
Sheboygan Falls, United States
M Kearns
It looked like they were packing up shop as things looked a bit disorganized. Yarn selection was okay at best and staff wasn't very friendly when I as...
St Cloud, United States
Christina Hegstad
I've always been a little lukewarm about Joanne because their inventory is more limited than Michaels or Crafts Direct and their pricing is not very c...
Upland, United States
G Silva
Wow this place is amazing. They literally have everything that you need for crafts seasonal Etc. Inside is much bigger than what appears on the outsid...
La Verne, United States
Patty Sullivan
I bought a sewing machine here and the salesperson was really helpful Little did I know that this purchase would make me a fabric addict...seriously! ...
Medina, United States
Deborah Schultz
I found a greatc deal on fabric. So many pretty bolts! Nice people working there.
Lincoln, United States
Wonder Woman
Great. An inspiration to anybody who has a single interest, or multiple interests in anything artistic! Love it! Kind-of pricey, but they have great s...
Creek Water Memories
Trustfeed Score 4.8
Jordan, United States
Chris Arens
My wife said this is one of the rare mom & pop scrapbook shops still open. Owner was fun and shop is full of unique & fun product.