Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
American Freight (Sears Outlet) - Appliance, Furniture, Mattress
Trustfeed Score 4.8
McAllen, United States
Corina Herrera
I must say hands down!! I experienced the most amazing customer service while purchasing my new washer. Heather helped me in so many ways , from getti...
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Conn's Homeplus
Trustfeed Score 4.7
Veronica Gutierrez
Aris made sure we got the best deals on each item we needed. Approval was quick and easy! Way faster delivery than Ashley’s and Rooms to go offered.
Sears Hometown Store
Trustfeed Score 4.3
Independence, United States
Chuck Williams
A great place to shop for appliances. This is a locally-owned franchise that really knows how to take care of their customers.
Aberdeen, United States
JM Sanderson
I've been in a number of these small Sears Hometown stores and they remind me of the K-Marts of later years: dated, disorganized and just a bit sad. T...
Lfd Homefurnishings
Trustfeed Score 4.2
tony hernandez
Best furniture store. Very organized. I got attended to real quick. Very friendly felt welcomed there thank you, rigo and Jillian Customer service is ...
Kees Appliance Center
Trustfeed Score 4.4
Laura Harris
I reached out to Kees to give my business to a home town store. Now, in the end, I hate that I did. I was promised by Arnold I would be receiving a re...
Harlingen, United States
Priscella Rangel
Sandra was extremely helpful! She not only assisted in getting an idea of what down payment would be based on when we purchased but she went through d...
Fogon Restaurant Equipment
Trustfeed Score 4.0
Ruben Vargas
We love buying our equipment from here!!! Staff is always more than helpful and prices are very reasonable and always in our budget. But their custome...
Oak Harbor, United States
Gigi Calvo
Appreciate great customer service attention detail knowledgeable n explained and answer my question He is patient even he knows i have to order online...
Trustfeed Score 4.5
Junction City, United States
Brian Clark
Greeted pleasantly! Found what I needed easily. It's where America shops!
Kimbrell's Furniture
Trustfeed Score 4.6
Sanford, United States
ANNIE WARD
I had a great experience shopping at your store. The young lady that assisted me was very friendly and helpful. Very personable . And I'm pleased with...
Bodega Discount Furniture
Brownsville, United States
Jose E Cavazos
Nice and fast service. Kind people.
Ottawa, United States
Marjorie Humphrey
Sears in Ottawa helped my mother exchange a washer. Bailey was helpful, patient and knowledgeable. The installers were super also. We appreciate this ...
P.C. Richard & Son
Trustfeed Score 4.9
Queens, United States
CW 64
Wonderful experience with Gregory. We purchased several items and he went above and beyond explaining to us pros and cons as well as giving us the bes...
Monticello, United States
Tresia Scroggins
We bought a sears kenmore refrigerator January 2020, from the Sears home town store in Monticello, Ar, and they agreed to hold it at the store, becaus...
Trustfeed Score 4.1
Winfield, United States
Tommy Horton II
Great customer service and very knowledgeable employees.
Mesquite, United States
Janice Chism
I purchased a mattress and barely 3 months later its sinking in. Service tech came out and reported that its defective. I called the store and was tol...
Plano, United States
jake ortiz
So I purchased two sofas from Conn's and paid for warranty on them. Not even a year has passed and the Sofas have broke down. So I made a claim on the...
mollie frederick
I really liked this store. The people were very nice and professional. I will buy all future appliances from this store.
Asheboro, United States
Lauryn Wright
I purchased a love seat sofa and recliner, by the first week the recliner would be pushed back but wouldn’t come back up without force, therefore i co...
Corpus Christi, United States
Jamie Johnson
The person who helped us was very informative, and what he did not know or understand he found out. We enjoyed his company and conversation. We got wh...
Appliance Outlet
Trustfeed Score 3.9
Wichita, United States
Treva
Lady at front desk was really nice. Said if I didn't find a set I liked she would help me find close mismatched set. But I found a really nice set. Ca...
Ponca City, United States
Carlos Galindo
They treat you very badly, plaster that it not the first purches O have made and made many more, but when are you going to buy do you have the carpet ...
Metro Appliances & More
Joplin, United States
Jaren Hulette
Just bought a Whirlpool washer from Metro and the customer service that was displayed was second to none. My salesman Troy was terrific in every aspec...
Roxanne Mills
Moises was amazing since day 1! We walked in knowing what we wanted but he helped guide us to items that were just for us. With his experience, he hel...
Nevada, United States
Greg Bendorf
The owner is very friendly and honest. He works to go beyond the average individual's effort to meet the need that I presented him with. He has a good...
American Freight - Furniture, Mattress, Appliance
Dallas, United States
Stacy Stewart
Amazing experience!! From the purchase to the pick up, it was flawless. I will never buy from anywhere else. I didn’t have someone breathing down my n...
Florence, United States
Lizzy Andrews
Nice prices and value. Good selection; couches and chairs especially; not great if you’re looking for 100% hardwood tables, but I like the 3-year warr...
Ben Boehm
Update: ordered a nice side table to use as a night stand. Was required to pay a deposit to order it and it was supposed to arrive in 2 to 3 weeks. It...
Hm Fixture
Norcross, United States
Mumtaz Alli
They don’t honor their own website prices. Treat customers like they are doing them a favor. Never go to this place. Give your business to people who ...
Arkadelphia, United States
Jimmy Tedford
Very,very nice guy who unload me and it didnt take them long at all.
Rio Grande City, United States
Tony Trevino
Brand washing machines. No delivery.
Allsouth Appliance Group, Inc.
Birmingham, United States
Lisa Wester
As a Kitchen and Bath Designer, Allsouth is the only place I take my clients when shopping for appliances. We have a saying in the construction indust...
Uvalde, United States
Vanessa Verjan
Sear's will be the only place I will always buy my appliances and any garden tools necessary for my yard. The first purchase I made was my stove and r...
Durham, United States
Rosemary James
Very responsive, friendly and non-pushy floor sales staff. very personable staff connected with me instantly to get an understanding of my needs and w...
Rozman Bros Inc
Harrisburg, United States
Amanda Kreiser
We bought our stove and microwave there today and our salesmans name was matt. He did a phenomenal job with us today. He was very understanding and ac...
Ronceverte, United States
Tammy Cutlip
New owner and you don't have to walk miles to find help. Friendly helpful staff.
American Freight Furniture And Mattress
Topeka, United States
Michala Gwyn
Todd helped us find an amazing couch! He worked so hard to help us!! He took the time to help us find a durable and best priced couch! He was very fri...
Rock Hill, United States
Lynda Hunter
Wonderful family friendly store. From sales to delivery I was treated with friendly staff with fabulous personalities. I have never enjoyed furniture ...
Gastonia, United States
Brenda Wilson
The salesman was very friendly, courteous, and helpful without being pushy. He was very knowledgeable and patient. Everyone was friendly and polite.
Fort Mill, United States
Wes Donald
Professional business, knowledgeable staff and sales person. Helped me make the perfect choice for my new home.
Manhattan, United States
Carla Songer
Was a great experience very helpfull and I got the washer I wanted same day. Will be shopping here again!! Rusty was very knowledgable and easy to wor...
East Ellijay, United States
Frank Case
Helpful sales person but high prices!
Newton, United States
John Thiesen
The people working in the local store are very pleasant and good to work with, but they're totally undermined by the Sears corporate level. We went in...
Kristen Kruger
Very friendly staff. The gentleman we worked with got us everything we were looking for and it’s was a breeze. Absolutely no hoops to jump through. I ...
Trustfeed Score 3.2
Morris, United States
Janine Pens
I went in for a desperately-needed snow shovel and there were four or five excellent choices to choose from. However, I was unable to make a purchase ...
Clinton, United States
Kristiebuddy123 Novak
*** UPDATE... I EMAILED THE BELOW GUY THAT SAID HE WOULD HELP EVEN ATTACHED A VIDEO SO HE COULD HEAR THE RACKET.. NO REPLY. SO SAID TO SEE SUCH POOR C...
Carrollton, United States
Timw: Lindler
Great people great products have never been let down with them
The Appliance Center
Salina, United States
Tiffany Brittain
Wonderful experience affordable washer/dryer and free installation and delivery. Best place n salina I have looked everywhere. Very satisfied with the...
Easyhome Furnishings
Sherrie Ford
Cool place to rent from. They just bug you to death when it's time for you to make a payment. Paid for a lot of stuff from this store. Nice electronic...
Brothers Main Appliance & Tv
Janesville, United States
Terry Babcock
From knowledgeable saleswoman, courteous office staff to the efficient delivery men, our experience was great. Prices are good , we will definitely re...
Concord, United States
Elisabeth Zampano
I came here to find new furniture and already had something in mind. Everyone was so nice and helpful. I did not feel any pressure to buy anything. I ...
Kitchen Kings Appliances
eazymainLIVE awesomeEATS
I would say call before you come because if you're looking for matching appliances.. Good Luck
Marietta, United States
R. Lynn
Visited American Freight and received help from Ariane. She was extremely knowledgeable about the stock and has a great sense of interior design. Thro...
Phoenix, United States
Jennifer McDaniel
Great experience! William is great. Very knowledgeable and really helped me decide on what to get. The process was super easy. Thank you William! You ...
Trustfeed Score 3.6
Port Angeles, United States
Chris Paulsen
Nice, friendly home town store! As advertised! This one and the one in Sequim are owned by the same people. They strive to tell you YES. they go the e...
Waterloo, United States
Cathy Dey
I was in need of a dryer for several months, but was waiting for the right deal, and going to the laundromat in the meantime, when I finally saw a dry...
Arona Neosho
Trustfeed Score 3.1
Neosho, United States
Kathy Williams
Worst customer service experience I have ever had! The supposed store manager attempted to refuse to allow me to make my payment. Yes, it was late but...
Forrest City, United States
Gregory Weld
Furniture, household goods, appliances and such are available at Sears Hometown Store, but I'm mostly partial to their Craftsman tools with lifetime w...
Arona Sedalia
Trustfeed Score 3.7
Sedalia, United States
Lois Tate
Excellent place.. good furniture. And they have amazing customer service. Highly recommended.. especially if you are trying to work on your credit.. t...
Fort Worth, United States
christi kelsey
Conn’s associates (the sales man/the sales woman and the manager) were ALL so helpful and made us feel comfortable about buying a washing machine from...
Kilmarnock, United States
Lori Lemons
When I was having problems with Sears Corporate and replacing my wash machine under my Protection plan, this home store went above and beyond to help ...
Goodyear, United States
Stella Garcia
Every part of our purchase today was a great experience from the sales rep to the loan process. We appreciate all your help.
Arona Monett
Trustfeed Score 3.0
Monett, United States
Kusuo Saiki
went to the store at six and it was closed? even though the open sign was on, and everywhere, even ON the sign AND doors it’s advertised to close at 7...
The Jarrell Company
Lisa
I purchased a suite of kitchen appliances from The Jarrell Company. They are authorized dealers for multiple brands. I am very pleased with their serv...
Washington, United States
Steve Bell
Very impressed with the helpfulness of the staff. They know exactly what they're doing. I went in and was pleased they had what I needed in stock as i...
Cleek's Home Furnishings | Rentals & Sales
Marshall, United States
Yesica Juarez
The Store manager is very nice and all his employees. The store is small but nice, clean and very organized. They have good sales and good deals. I ne...
Wynne, United States
Jessica Santos
Jason did a great service and helped us a lot in the purchase of a vacuum cleaner, we got close to the store closing time, and even so he served us wi...
Rocky Hill, United States
Kelly Galligan
I'm very happy with the couch I purchased, though, for 600 I wish the legs were made of wood and not plastic. I came here because other stores had a 3...
Cabot, United States
J O'Brien
So I pull up at 5 till close to get a quick look at a refrigerator and the employees immediately turn the lights off. Even had his truck already runni...
Laredo, United States
Leslie Garza
Customer service was great but delivery was not. They took long to ship us our king bed set then when they finally delivered it the dresser was punctu...
Sequim, United States
Rena Keith
My husband and I had purchased a dishwasher years ago and it finally quit working. We called and had it serviced twice. After one wash it would quit. ...
Jorge B.
Received a damaged range. The delivery guys didnt even give me chance to inspect it. They unloaded it quickly took it to my kitchen, dropped it off, a...
Berryville, United States
P M
Brian, the owner, is very helpful and does all he can to meet you need. We had a problem and the help center said that they would take care of it but ...
West Helena, United States
Tee Humphreys
Great people. Very friendly. Had what i needed in stock.
Sclamo's Appliance & Furniture
Millbury, United States
Michelle Edelstein
I had a wonderful experience! I always get nervous about making large purchases. Friendly, knowledgeable, great price! The delivery crew was also terr...
Mexico, United States
Ashley Bush
We purchased a new refrigerator, 8 months later we call to call sears because it is under warranty, it has been 6 weeks and my parts are still on back...
Atchison, United States
J c
Fast interaction. Ordered online and was in store 45 seconds max at pickup. Prices were 30-50 dollars less than any other online competitors.
Restaurant Equipment Repair Inc
Richmond, United States
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Newington, United States
Tammie Hanning
Great place. The guy wasn't pushing me to buy what I didn't want. Very informative.
Litchfield, United States
Amy Armistead
Went looking for a washer. Salesman was very helpful and made it to where we went home with one today! Will definitely go back for my next appliance p...
Danbury, United States
FloJo 1313
Just wanted to say that Adam went out of his way to assist me at the store this afternoon with some video game purchases - he was a pleasure to talk w...
S.K. Lavery Appliance - Glastonbury
Trustfeed Score 3.8
Glastonbury, United States
Rhonda Wattley
Very excited about my new Speed Queen washer and dryer. Everything from purchase to delivery was a breeze. Special thanks to Javon and Justin for a pr...
Arona Council Bluffs
Trustfeed Score 3.5
Council Bluffs, United States
amber crawford
I will NEVER do business with this company again. I will not recommend it to anyone. My couch had bed bugs on it 2 months after I got it and they blam...
New York, United States
J Dot.
Just had to leave my extreme satisfaction with one of the employees named Dexter. I highly recommend you ask for him upon arrival at this PC Richards ...
Middletown, United States
Drew Harting
Great service! Very helpful!
Yvette Crawley
The sales rep was very friendly but words can’t begin to express my level of disappointment with my purchase. They sold me a computer that they knew d...
Fayetteville, United States
Patricia Grimes
Our 2 delivery men were just as nice as can be. My husband is handicapped, and they showed him so much respect. They delivered our furniture, showed u...
Malvern, United States
Andrew Black
Great people willing to help in any way possibe friendly staff of i could would give them 10 stars by far one of my favorite stores
Silica For Your Home
Fond du Lac, United States
Barb Strobel
Went to Silica in Fond du lac looking for living room set.Hannah was wonderful. She took the time to show us the selection, the sizes, the constructio...
Lafayette, United States
JAKE BUCKLEY
The sales person went out of her way to help. As a single dad she gave me the female point of view and helped me pick out furniture and even bedding. ...
Kens Appliances Lawn Garden
Bridgeport, United States
Nokomi Culpepper
Great service from All-American folks!
San Marcos, United States
Kori Juarez
Very helpful. Greeted my husband and I as soon as we walked in. Friendly and helpful throughout our visit. Megan and John both answered all our questi...
Little Falls, United States
Jeri Odenthal
WOULDNT HELP ME CANCEL AN ORDER THAT WE PLACED 3 WEEKS AGO THAT THEY SAID WOULD BE IN RIGHT AWAY IF I PLACED THE ORDER ONLINE. CALLED ANOTHER SEARS AN...
Pamela Newkirk
Ms Tammy and her staff are very loving and kind and really want to help you. The staff gives exceptional customer service, greeting you by name and ge...
Shelby, United States
Mike Heavner
I went in to purchase a bed and I had other obligations to attend to and I informed my salesman that I needed to be in and out quickly. He looked at m...
Cambridge, United States
Randy Rimer
It's nice to have a place to get the parts you need, but it would be nice to see them in the store and not to be ordered and sent to you.
Brainerd, United States
Ken Hansen
I tried to order a 9.99 Black Friday deal for a socket set. Website would only go to a 14.99 version of the same thing. I tried multiple different zip...
Burlington, United States
Andrea Henry
They are always very helpful and professional. They have everything you need, including great customer service. You are not just a number there, you g...
Columbus, United States
Leslie Hasenkamp
They gave us the online sears price. And we have never happier to buy a fridge!!